Dutch-Speaking Customer Advisor

Dutch-Speaking Customer Advisor — Porto (Accommodation Provided) We are looking for a

Dutch-speaking Customer Advisor

to join an international team in

Porto, Portugal , supporting a well-known client in a dynamic and fast-paced environment.

Offer

On-site (hybrid possible after ~3 months based on performance)

Accommodation provided

Competitive salary package

International and multicultural work environment

Role overview As a Customer Advisor, you will be the first point of contact for Dutch-speaking customers, providing high-quality support and ensuring a positive customer experience. You will handle inquiries, resolve issues, and deliver solutions via phone, email, and chat.

Key responsibilities Provide customer support in

Dutch (C1+)

and basic English

Handle customer inquiries efficiently and professionally

Resolve issues, complaints, and requests

Maintain accurate records of customer interactions

Ensure customer satisfaction and service quality standards

Requirements Native or fluent

Dutch speaker

Good level of English (B2 or higher)

Strong communication and problem-solving skills

Customer-oriented mindset

EU passport or right to work in Portugal

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