Service & Operations Planner | English

As an International Service Planner, you are responsible for

coordinating installation and service activities across multiple countries . You ensure technicians are scheduled efficiently, customers are informed, and projects run smoothly from planning through go-live. You act as the central point of contact between customers, technicians, field engineers, logistics partners, and internal teams. Your responsibilities include:

Plan and coordinate international installation and service visits Align schedules based on technician availability, priorities, and logistics Communicate planning updates clearly to customers and partners Monitor project timelines and intervene when delays or issues arise Ensure field engineers and technicians are fully prepared for site visits Coordinate hardware deliveries with logistics and external partners Maintain accurate planning data and reporting in internal systems Support go-live activities and handover to Customer Success teams Provide insights to improve planning processes and efficiency Act as key user for planning and field service tools Requirements Our ideal candidate brings:

Bachelor’s degree (HBO) in logistics, technical, or related field 2–5 years of experience in (logistics) planning Excellent English skills. Dutch is a big plus. Experience working with multiple stakeholders in a dynamic environment Affinity with technology, ICT, or technical installations (a plus) Strong organizational and multitasking abilities Proactive problem-solver with a customer-focused mindset Please note that we do not offer visa sponsorship for this role and we are only considering candidates that are located in the Netherlands. Benefits Our client offers

26 holidays a direct contract a lot of freedom in hybrid working after onboarding pension scheme 8.5% holiday allowance and a chance to be part of a fun, fast-growing and multicultural organization. Note: salary will be discussed during the screening call or intake with the recruiter.

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