Customer Success Representative

Overview

Join to apply for the

Customer Success Representative

role at

Gallagher . Gallagher is a global leader in high-tech solutions, renowned for innovation and excellence. Based in Wageningen, this role supports farmers across Europe in adopting and thriving with our eShepherd virtual fencing solution. The opportunity is a dynamic, customer-facing role based in our Wageningen office, where you’ll act as an Account Manager for our customers. You’ll onboard new users, deliver training, and build long-term relationships that drive retention and growth. Your interactions with customers will primarily take place via phone, email, and virtual meetings, allowing you to support farmers across Europe from the office. You’ll also help identify opportunities for expansion and assist customers in evolving their operations through strategic use of eShepherd. What You’ll Be Doing

Onboard and train new customers across Europe, ensuring a smooth start with eShepherd Provide ongoing support and guidance to optimise virtual fencing systems Build trusted relationships and act as a strategic advisor to livestock producers Manage a portfolio of accounts with a focus on retention, renewals, and upselling Collaborate with cross-functional teams to deliver customer insights and drive product improvements Occasionally travel to farms and events across Europe to support customers in person What You’ll Bring

Fluency in English and at least two other European languages (e.g. Dutch, German, French, Spanish) Strong organisational skills and the ability to manage multiple customer relationships A background in agriculture, business, or technology (degree preferred) Experience in customer success, account management, or sales — ideally in AgTech or a startup environment A proactive mindset and genuine desire to help farmers succeed A valid driver’s licence and willingness to travel occasionally across Europe The Perks of the Herd

Be part of a once-in-a-generation transformation in sustainable agriculture Work with a supportive, innovative, and passionate team Access global career development opportunities within #TeamGallagher Enjoy flexible working arrangements and a supportive European base in Wageningen Seniority level

Entry level Employment type

Full-time Job function

Other Industries

Agriculture Construction Mining Machinery Manufacturing Farming Ranching Forestry

#J-18808-Ljbffr