Lead Retention at one of Europe's fastest growing brands

DogSuppy is a fast-growing consumer brand in pet health.

We create tasty, science-backed supplements developed with veterinary nutrition specialists, endorsed by thousands of happy pet parents.

200,000+ customers across 7 markets Available in 1,000+ pet stores and counting "Best Product of the Year 2024–2025" ✅ #1 on Trustpilot (4.6/5 from 15k+ reviews)

We're young (launched 2.5 years ago), scaling fast, going international, and having a ton of fun along the way.

Your role You'll own retention at DogSuppy, with CLV as your north star metric.

From strategy and analytics through to execution across all channels, across seven markets. Your job is to keep our customers coming back, trying more products, and loving DogSuppy.

Your channel mix includes: Email (newsletters, automated flows, campaigns) SMS/WhatsApp Refer-a-friend program Promotions and on-site campaigns Direct mail Packaging inserts And more…

You'll work closely with our freelance email specialist and collaborate with the broader growth team, including Head of Growth and Country Marketers.

As we’re a fast-growing company, there are always opportunities to get involved in more projects outside of your role to make maximum impact, and so, the scope can be widened with overall product, pricing and GTM work.

What you bring Experience at a fast-paced environment, whether that’s at a consumer brand, tech start-up, data or consulting firm. We are open to people who have no experience in retention and email marketing, as long as you learn fast, are structured, action-biased and highly driven. You're a highly structured operator. You love a clean project plan, think in systems and hate things slipping through the cracks. You also know how to get other people along with you. You're analytically sharp. You're comfortable in spreadsheets and dashboards, and you think in cohorts, conversion rates and incrementality; You know how to execute. You move fast, get things done and don't wait for perfect before shipping. You understand how to communicate. You can craft a message that lands, whether it's an email subject line or a campaign brief. You're a fast learner. You may not know retention channels inside out yet, but you pick things up quickly and ask good questions. Experience in a fast-paced environment, whether at a high-growth startup, a consulting firm, or anywhere else that rewards learning fast and speed of execution.

What you get A key role at Europe’s leading pet health brand; A competitive salary, good pension scheme and 25 holiday days; You can work remotely in another country for 4 calendar weeks per year; Free office lunches, Friday drinks and monthly team activities.

Practical Please read our doc on what it’s like to work at DogSuppy:

dogsuppy.com/working-at We’re not open to freelancers or agencies. We’re not open to remote or hybrid. We’re not open to part-time. We are open to people who have no experience in retention and email marketing, as long as you learn fast, are structured, action-biased and highly driven.

Join one of Europe’s fastest-growing brands!

If you’re excited but not sure if you're a fit, or have any other questions? Feel free to send us a mail at cham@dogsuppy.com.