IT Admin Support

We are seeking an IT Admin Support who values teamwork, kindness, and a positive attitude. This role supports daily IT operations and serves as a reliable contact for employees. While technical skills are important, we prioritize character and a collaborative mindset. You will join a team focused on support, trust, and continuous improvement.

Key Responsibilities

IT Administration

· Support daily IT administration operations

· Assist with IT asset management (PCs, peripherals, and licenses)

· Maintain and update user account management across company systems

User Support & Troubleshooting

· Serve as a first point of contact for IT-related inquiries

· Escalate issues to appropriate teams when necessary

· Provide clear and friendly communication to users

IT Operations Support

· Support the ongoing operation of internal IT systems

· Assist with documentation and process improvement

· Maintain accurate records of IT assets and configurations

Cross-Team Collaboration

· Work collaboratively with other departments

· Maintain positive relationships with employees across the organization

· Contribute to a supportive and respectful workplace cultur

Requirements

Experience

· IT administration or IT support roles/Customer Support

· Microsoft 365 administration (user management, groups, licenses)

· Managing IT assets and devices

Technical Knowledge (Plus)

• Basic knowledge of Windows OS administration (Windows 10/11)

• Active Directory / Entra ID user and group management

• device provisioning and management (laptops, peripherals, mobile devices)

• Familiarity with IT asset management tools or inventory systems

• Ticketing systems (e.g., ServiceNow, Jira Service Management, Zendesk)

• Basic understanding of endpoint security practices (antivirus, device policies, updates)

• Ability to create and maintain IT documentation and knowledge base article

Benefits

WHAT WE OFFER

- Hybrid work model for a great balance between home and office. - 24 vacation days plus a few extra office closing days during summer and year-end. - Benefits including bonus schemes, pension plan, and wellness perks. - Gym allowance to keep you moving and feeling good. - Fun team culture — monthly drinks, annual outings, and holiday dinners.