Cybersecurity Expert – MSP Division

A leading tele-com company is looking for a Cybersecurity Expert to lead and strengthen their security posture across multiple client environments. The successful candidate will play a key role in threat prevention, detection, and response within a managed service framework. Youll work alongside our NOC, SOC, and infrastructure teams to safeguard networks, servers, and cloud platforms under our management. Responsibilities: Develop, implement, and maintain cybersecurity strategies across multiple client infrastructures. Monitor SIEM tools, investigate alerts, and coordinate incident response activities. Perform regular vulnerability assessments and ensure timely remediation follow-ups. Develop, document, and maintain detailed security runbooks and incident response playbooks for consistent processes. Configure and manage firewalls, endpoint detection and response (EDR) solutions, and email security gateways. Support compliance initiatives in alignment with ISO 27001 and ITILv4 frameworks. Conduct periodic security awareness training sessions for client users. Prepare technical reports, risk assessments, and incident post-mortem analyses. Collaborate with vendors and internal teams to deploy new cybersecurity tools and processes. Requirements: Bachelors degree in Information Security, Computer Science, or a related discipline. 5 years of experience in cybersecurity, preferably within an MSP or enterprise support environment. Strong understanding of SIEM platforms such as Microsoft Sentinel, LevelBlue, Splunk, or QRadar. Proven experience in network and endpoint protection, IDS/IPS, and vulnerability management. Hands-on experience creating, managing, and updating security runbooks and incident playbooks. Industry certifications such as CISSP, CISM, CEH, or CompTIA Security are advantageous. Excellent documentation, analytical, and communication skills. Contact Hire Resolve for your next career-changing move. Our client is offering a highly competitive salary for this role based on experience. Apply for this role today, contact Gaby Turner at gaby.turner@hireresolve.us or on LinkedIn You can also visit the Hire Resolve website: hireresolve.us or email us your CV: itcareers@hireresolve.za.com