Account Manager

To begin your application, please fill out this form: https://forms.monday.com/forms/a7f2771151d8c27a86b72483c6039d3e?r=use1 Are you ready to join a dynamic, innovative, and professional team? At Anchora, we are a large-scale outsourcing company specializing in managed talents from overseas, process development, and data analytics. Our goal is to provide results-driven solutions to our clients while fostering a positive, agile, and growth-oriented work environment About the Role As an Account Manager, youll serve as a vital link between clients and our offshore teams. This is a fun, dynamic position where no two days are the same. Responsibilities: Build and maintain strong relationships with clients. Implement client visions and review progress regularly. Act as a liaison between clients and offshore teams, ensuring clear communication. Interview and hire offshore staff; delegate and review their tasks. Offer constructive feedback to offshore teams and ensure high-quality output. Consult with clients and provide fresh ideas to them. Manage qualified prospects who are interested in services until signed contracts. Manage and prioritize multiple client accounts and prospects simultaneously. Required Qualifications: Strong communication and interpersonal skills. See an idea from inception to completion. Highly organized, with the ability to juggle multiple accounts. Skilled at prioritization and resolving pressing issues with level-headedness. Ability to delegate effectively and lead remote teams. 3 plus years of experience in account management or a similar role preferred. Previous business development is preferred. Previous BPO experience is a plus. B2B Experience in the USA Market. At least 1 year experience working for a US company Ability to work Monday-Friday, 9am-5pm EST Work from home experience. WFH/ Remote but willing to work from office in Johannesburg if the need arises. Why Work with Anchora? We value our employees and offer outstanding benefits, including: Professional Growth & Travel Reimbursement: Paid training and professional development opportunities. Performance-based bonuses for exceeding expectations. Travel reimbursement for business-related activities. To continue with your application, please fill out this form: https://forms.monday.com/forms/a7f2771151d8c27a86b72483c6039d3e?r=use1