Job Description
Job Purpose: To lead and expand the company's products market presence across the African region. Driving revenue growth, building strategic partnerships, and providing cost effective solutions that meet customer needs. The incumbent will provide strategic direction, oversee sales operations, and build high-performing teams to achieve business objectives in Africa. Key Result Area: Sales and Business Development: Drive revenue growth through new business acquisition, key account management, and retention of existing clients. Identify and pursue strategic partnerships, joint ventures, and distribution opportunities. Negotiate major contracts, pricing agreements, and service-level commitments. Build and maintain senior-level relationships with mining houses, EPCMs, and industrial clients. Lead bid/tender processes in collaboration with technical and commercial teams. Support to operational GMs in Africa on sales to the subsidiaries. Market share is increased by obtaining new business Market segment and market position is identified and developed Customer Service: Ensure customer satisfaction through effective service delivery and technical support Improvement areas are identified, and strategies implemented for added value opportunities Immediate action is taken on non-compliance issues Solid professional relationships are built with clients Customer visits are planned according to customer category Products and services delivered to customer as per SLA Customer satisfaction is maintained Develop and strengthen relationship with local buying houses and EPC companies Strategic Leadership: Develop and implement a regional sales and business development strategy aligned with the company's Africas objectives. Identify high-potential markets and develop market entry or expansion plans across Africa. Lead regional planning, budgeting, and forecasting processes to ensure sustainable growth. Monitor regional performance metrics, analyzing trends and recommending improvement actions. Marketing: Conduct market analysis to identify emerging opportunities, competitors, and trends. Provide strategic insights to guide product development and marketing initiatives. Oversee brand positioning and marketing activities across African territories. Competitor activities are monitored and strategy developed to counteract Product marketing and pricing strategies, systems and processes are developed and maintained Quarterly presentations to management of market research and marketing activities in own area Manage Sales Team: Build, mentor, and manage a team of regional sales engineers, agents and distributors. Foster a culture of accountability, performance, and customer focus. Ensure effective succession planning, training, and professional development of team members. Effective collaboration with Regional Managers in the Subsidiaries Manpower capabilities for the department are planned, selected and developed Company HR and Disciplinary policy is adhered to Quotation and tender turnaround time are managed Team call reports are analysed and managed Develop & manage an effective internal sales administration team Administration and financial Management: Manage regional budgets, forecasts, and financial targets. Ensure profitability and operational efficiency in regional operations. Oversee compliance with corporate governance, ethics, and HSE policies. Competency: Building a Successful Team: Facilitates goal accomplishment: Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles Develops structure: Helps to clarify team members roles and responsibilities; helps ensure that necessary steering, review, or support functions are in place Develops direction: Helps to clarify team members roles and responsibilities; helps ensure that necessary steering, review, or support functions are in place Informs others on team: Shares important, relevant information with the team Communication: Organises the communication: Clarifies purpose and importance; stresses major points; follows a logical sequence. Adjusts to the audience: Frames message in line with audiences experience, background, and expectations; uses terms, examples, and analogies that have meaning for the audience Ensures understanding: Seeks input from audience; checks understanding; presents message in different ways to enhance understanding Presenting: Delivers presentations that are professional and audience specific Customer Focus: Seeks to understand customers: Seeks information to understand customers circumstances, problems, expectations and needs Takes action to meet customer needs and concerns: Considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; avoids over commitments Builds collaborative relationships: Builds rapport and cooperative relationships with customers Sales Ability/Persuasiveness: Questions and probes: Seeks information to understand situations, needs and desired potential benefits Establishes strategy: Develops approaches that best position products, services, or ideas; leverages supportive factors, overcomes or minimises barriers, and addresses key decision makers needs and preferences Demonstrates capability: Presents products, services, or ideas in a manner that clearly shows how they would meet needs and provide benefits; builds confidence in the products, services or ideas Gains commitment: Uses appropriate techniques to move others to action or to gain agreement Building Strategic Working Relationships: Seeks opportunities: Tries to build effective working relationships with other people Clarifies the current situation: Probes for and provides information to clarify situations Establishes good interpersonal relationships: In words and actions, makes people feel valued, appreciated, and included Subordinates personal goals: Places higher priority on team or organisation goals than own goals Aligning Performance for Success: Sets performance goals: Collaborates with direct reports to set meaningful performance objectives; sets specific performance goals and identifies measures for evaluating and achieving goals Tracks performance: Implements a system or uses techniques to track performance against goals and the acquisition and use of appropriate behaviours, knowledge and skills Creates a learning environment: Helps secure resources required to support development efforts; ensures that opportunities for development are available; offers to help individuals overcome obstacles to learning Quality Orientation: Ensures high quality output: Vigilantly watches over job processes, tasks and work procedures to ensure freedom from errors, omissions or defects Takes action: Initiates action to correct quality problems or notifies others of quality issues as appropriate Minimum Qualification: Tertiary qualification in Engineering (Mechanical/ Mineral Processing / Metallurgy). Additional Business or Marketing qualification is an added advantage Minimum Experience: Minimum 10 years experience in sales, business development, or general management, preferably in the mining, mineral processing, or industrial equipment sector. Proven track record of delivering revenue growth across multiple African markets. Strong commercial acumen and negotiation skills. Excellent leadership, communication, and cross cultural management skills. Ability to travel extensively across Africa. Technical/Professional knowledge and skills: Product knowledge: Displays advanced understanding of the companys products and pricing in relation to job output Engineering and technology: Displays in depth knowledge of the practical application of engineering science and technology
