Manager, Software Engineering - AI Tooling

Manager, Software Engineering - AI Tooling Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes. Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.

The Role We are looking for a driven and versatile Engineering Manager to be a bedrock for our AI tooling team. Your role will involve leading a team of software engineers in the design, development, and delivery of high‑quality AI‑focused software products. You will shape the technical direction of the team, drive best practices in software development, and ensure successful delivery of engineering projects. This role requires a combination of strong technical expertise, leadership, and a passion for mentoring engineers.

What You’ll Do Management

Lead and manage a team of engineers, providing guidance, mentorship, and performance feedback to foster a culture of continuous improvement.

Set clear work goals and expectations; provide regular feedback to staff to cultivate trust and growth.

Cultivate the career development, performance, and personal goals of staff during regular one‑on‑one meetings.

Team Member Development

Provide training and development opportunities for team members to grow their skill sets and cultivate the next wave of Versaterm leadership.

Encourage and provide opportunities to staff to learn and engage in professional development through training, courses, conferences, etc.

Co‑develop growth strategies for each of your team members.

Technical Guidance

Promote Versaterm technical standards and best practices within the team.

Encourage innovation and experimentation within the team to inform Versaterm of emerging trends that can be evaluated as part of our continuous improvement.

Invest in education and training to stay abreast of industry trends and technologies to drive innovation.

Quality Guidance

Ensure quality, performance, and security of developed solutions are achieved through regular code reviews and audits.

Develop and implement quality assurance strategies and processes to ensure the delivery of high‑quality products.

Define and enforce testing standards, including automated and manual testing practices.

Product Development Management

Generate and coordinate plans, execution, and delivery of product within established time requirements and within budget.

Work across various engineering teams to align effort and drive business value for our customers.

Manage resources and prioritize tasks to drive efficient development operations.

Measure and report standardized development metrics for responsible product lines.

Technical Skill

Provide technical guidance and support for engineering team(s) as needed.

Align teams with Versaterm goals and initiatives around DevOps practices and continuous integration/continuous delivery (CI/CD) pipelines.

What You’ll Bring Required Qualifications

Degree in Computer Science, Software Engineering, or a related field, or equivalent industry experience and training.

6–8+ years of experience in software development, with at least 2+ years in a managerial or leadership role or applicable combination of experience.

Excellent communication, leadership, and interpersonal skills.

Ability to balance technical leadership with effective team management of priorities in a fast‑paced environment.

Strong problem‑solving abilities and a proactive approach to overcoming challenges.

Knowledge and usage of Jira, Azure DevOps or similar development management platforms is required.

Proven ability to make data‑driven decisions and provide clear, actionable feedback.

Experience with AI tooling, such as RAG, Agentic AI, LangChain.

Asset Qualifications

Experience with architecting and developing cloud‑based SaaS products using AWS, Microsoft Azure or equivalent technologies.

Familiarity with tools such as Terraform, Azure ARM templates and similar technologies.

Familiarity with ISO, SOC 2 or other high regulation procedures.

Previous experience in GovTech or Public Safety Tech is a plus.

This position requires security clearances due to the nature of our work with public safety agencies. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance from the Government of Canada. Additionally, candidates must comply with the FBI’s Criminal Justice Information Services (CJIS) Security Policy and pass a comprehensive, fingerprint‑based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information, please visit Public Services and Procurement Canada for Reliability clearance details and the FBI’s CJIS Security Policy Resource Center for CJIS requirements.

Equal Opportunity Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier‑free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.

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