Head Of Operations

OVERVIEW Our client is a facilities service provider that offers a holistic approach to maintenance, project management and building services across commercial, retail, aged care/retirement, education and healthcare sectors. They operate nationally with strong teams across all states. We’re looking for an experienced and proactive Operations Manager to lead their project delivery teams. If you’re passionate about driving operational excellence, building high-performing teams, and leading business improvement, this role offers the opportunity to make a significant impact.

RESPONSIBILITIES

Oversee project planning, delivery, tendering, and estimating across the business.

Set and track KPIs to ensure teams deliver efficiently and in line with company strategy.

Review and approve major tenders, estimates, and project plans.

Maintain strong contract administration and ensure compliance with legislation, standards, and company policies.

Lead business improvement initiatives to enhance productivity and reduce risk.

Provide guidance to project and estimating teams, supporting them on complex or high-risk matters.

Ensure accurate reporting, forecasting, and invoicing for all projects.

Drive effective use of internal systems to streamline workflows and improve data accuracy.

Monitor resource allocation and future pipeline to ensure delivery capacity.

Build a positive, values-driven culture across all teams.

Work closely with Directors and the CEO on budgets, forecasts, and operational targets.

Support business development and oversee strategic client communication.

BENEFITS

Lead key operational functions in a growing business.

Shape strategy, drive improvement, and work closely with senior leadership.

Great base salary + bonus & company vehicle

A forward-thinking culture with a tonne of great support

CRITERIA

Tertiary qualification in Project Management, Construction Management, Engineering, or similar.

Significant operational or management experience in construction, facilities or maintenance.

Strong skills in estimating, tendering, commercial management, and contract administration.

Confident communicator

Advanced IT skills, including MS Office and project management systems (Procore experience a bonus).

A collaborative leader with strong analytical skills and a continuous improvement mindset.

Commitment to building a safe, positive, and values-driven team culture.

If you would like to hear more, call

Mallory Perkins

on 0493 247 029 or

Paige Drummond

on 0447 596 028 or send your CV to paige.drummond@castrecruitment.com.au. Please note only shortlisted candidates will be contacted.

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