Turkish Speaking Customer Representative for Fashion Industry

Do you want to work in the fashion tech industry and provide top-tier IT support to international retail stores? Our client is looking for Turkish-speaking professionals to join their IT Support team in vibrant Malaga! Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe. About the company Our client is a global fashion group operating multiple retail brands and tech hubs, including one in Malaga. With more than 300 IT professionals across Europe, they focus on agility, collaboration, and staying at the forefront of innovative technologies to support their global retail operations.

Provide remote IT support to retail store systems and applications Ensure proper documentation following ITIL guidelines Guide users toward self-service solutions and provide technical advice Continuously improve the global IT Service Desk Troubleshoot incidents and fulfill service requests

Basic skills in troubleshooting hardware/software Understanding of network concepts Fluent in Turkish and English Private health insurance after 6 months ~25 vacation days + 10 national holidays ~€120 voucher to spend on brand clothing ~ Seasonal employee discounts of over 50% ~ Office cantina with 70% employer subsidy ~ Social events and team-building activities ~ Possibility to work 2 days/week from home