End User Computing

TCS present an excellent opportunity for End User Computing - Remote Support Job Location: Chennai/Kolkata/Pune Experience required : 6- 10 yrs Virtual Interview date: 21-Nov-25 (Friday)

Must-Have Remote Desktop Management:

Should be able to assist user on day-to-day application issues with good communication & troubleshooting skills on different OS platform.

Application Deployment:

Experience on Application Deployment & Troubleshooting with any Deployment tool. (SCCM, Altiris,Marimba etc.)

Printer Management:

Understanding about Printer troubleshooting.

Antivirus Management:

Associate must have knowledge on Antivirus policies, remediation. Vendor Management etc.

VPN Administration: Expecting

Good understanding of VPN concept & troubleshooting

Understanding on Patching Concept & Deployment tools:

Experience about patch management & patching concept. Good if have knowledge on Deployment tools too Experience on vulnerabilities and troubleshooting for fix.

Good Troubleshooting Skills:

Should be able to manage to think on different way to resolve issues independently.

Logical Thinker & Team Player:

Good Team player to drive team activities & tasks.

Good-to-Have

MAC and Ipad Scripting Knowledge :

Powershell Scripts, Vbscripts,Batch Script understanding