IT Helpdesk Trainee @ IT Company

📍 Melbourne, Australia

Altro Hatch

Job Description

Hands On IT team of network engineers, system administrators, developers continue growing fast especially in the recent years. Our technicians are highly experienced and qualified with the leading industry vendors such as Cisco, Microsoft, Veeam, Vmware and more. With our strong expertise in enterprise infrastructures and wide partner networks, the solutions that we offer you are proven with effectiveness and resilience in some of the largest Australian government organisations where critical procedures set benchmarks for the national IT industry.

About the Role

We are seeking a motivated and committed IT Helpdesk Trainee to join our team for a full 12-month traineeship. This is a hands-on entry-level position where you will work alongside experienced engineers to provide Level 1 technical support, assist with troubleshooting laptops, and help deliver high-quality services to high school staff and students. This traineeship is ideal for someone passionate about starting a long-term career in IT support.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

Documenting issues and solutions

Learning IT systems and processes

Key Strengths

Knowledge of IT systems

Why Hands On IT is partnering with Hatch on this role.

Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Hands On IT not with Hatch.

Melbourne, Victoria, Australia 1 week ago

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Job Details

Posted Date: November 21, 2025
Job Type: Altro
Location: Melbourne, Australia
Company: Hatch

Ready to Apply?

Don't miss this opportunity! Apply now and join our team.