Emergency Clerk

Employment Type:

Temporary Part Time (until 28/02/2026) Position Classification:

Administration Officer Level 3 Location:

Hawkesbury District Hospital Remuneration:

$35.84 - $36.96 per hour Hours Per Week:

24 Requisition ID:

REQ620676 Applications Close:

24/11/2025

Core Values:

Collaboration, Openness, Respect and Empowerment. Working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Hawkesbury District Health Service is a teaching hospital in Windsor NSW, providing acute, community and allied health services for the local community and surrounding districts. The service provides 24‑hour emergency, medical, surgical, diagnostic, maternity, neonatal, paediatric, palliative, intensive and coronary care services.

We have an exciting opportunity for a dedicated and organised Emergency Department Clerk to join our busy and supportive Emergency team. This role is integral to the smooth operation of our department and provides the first point of contact for patients and visitors presenting to the Emergency Department.

As an Emergency Clerk, you will ensure accurate and timely registration of patients, assist clinicians with administrative processes, and provide compassionate, professional support in a fast‑paced environment.

Apply now to work with a supportive and collaborative team culture and contribute to a hospital that plays an important role in the Hawkesbury community!

Benefits available to eligible NBMLHD employees

Opportunity for extra tax savings through Salary Packaging

Novated Leasing

Great education opportunities through Education Training Service which offers over 110 courses each year

Access to our Employee Assistance Program (EAP) for staff and family members

Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.

For assistance with applying through the NSW Health Career Portal please click here.

What you will bring to the role

Experience in a frontline customer service role and the ability to effectively use problem solving and negotiation skills

Demonstrated good written and verbal communication skills as well as strong interpersonal skills

Demonstrated ability to work autonomously and in a multi‑disciplinary team environment

Demonstrated computer literacy including proficient keyboard and data entry skills

Willingness and ability to work a 24 hour rotating roster with flexibility and able to work additional shifts as requested

Ability to work under pressure in a busy and demanding environment

Ability to organise and set work priorities to meet department benchmarks and KPIs

Understanding of and commitment to maintaining confidentiality

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?

Click here for the Position Description.

Find out more about applying for this position.

For role related queries or questions contact Pamela Callow on pamela.callow@health.nsw.gov.au.

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