Customer Success Executive

Job Description We are looking for a Customer Success Executive to join our team and act as the primary point of contact for our clients. The ideal candidate will ensure a smooth onboarding experience, maintain strong client relationships, and drive customer satisfaction and retention.

Key Responsibilities ∙Serve as the primary point of contact for assigned clients and manage day-to-day communications. ∙Ensure successful product adoption, and address their initial queries for customers ∙Understand customer needs and provide timely solutions or escalate to the technical team when required. ∙Maintain and track client accounts, ensuring high satisfaction and retention. ∙Collect feedback from customers to improve products, services, and processes. ∙Work closely with the sales and product teams to support customer requirements and identify upsell opportunities.

Required Skills & Qualifications ∙Bachelor’s degree in any discipline (BBA, BCom, BE, or related fields preferred). ∙0–1 years of experience in Customer Success, Client Servicing, or Support roles. ∙Excellent verbal and written communication skills in English. ∙Strong problem-solving skills and the ability to handle customer queries effectively. ∙Positive attitude, team player, and willingness to learn.

Benefits: ∙ Competitive salary. ∙ Opportunities for professional growth and development. ∙ A dynamic and collaborative work environment.

If you are someone with a passion for technology and customer engagement, we invite you to be part of our growing team!

Location:

Chennai - Mogappair Experience:

0-1 Year To Apply:

Send your resume to careers@linztechnologies.com or Whatsapp 9150222779

Walkin Details

Linz Technologies CDC 3 Office Mogappair - Chennai Timings - 10am - 4pm (Monday - Friday)

www.linztechnologies.com www.linztechnologies.in