Job Description
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Join a Challenger
Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.
Our company continues to grow, and today we serve more than 670,000 people across Canada through Equitable Bank, Canada’s Challenger Bank™, and have been around for more than 50 years. Equitable Bank’s wholly‑owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people’s lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World’s Best Banks list since 2021.
The Work
The Senior Manager, Portfolio Management, CFG will be a key member of the Commercial Portfolio Management team. Reporting to the Director, Portfolio Management, the incumbent will lead a team of Account Managers and assist the Sr. Manager in the management and prudent oversight of an assigned portfolio of both conventional commercial and construction mortgages secured by all major asset classes in markets throughout Canada. The overall CFG portfolio is $3B+ in size, with loans ranging in size from $5.0 million to $50.0 million+.
Key Responsibilities
Provide support, guidance and ongoing training to an assigned group of CFG Account Managers, identifying their specific needs and devising plans to ensure all staff are adequately trained
Assist with the management, oversight and project monitoring of conventional commercial and construction loans
Review, approve or recommend commercial credit facilities (i.e. renewals, assumptions, annual reviews, etc.) ensuring the request falls within the Company’s lending and regulatory requirements and is in compliance with the Company’s delegated authority limits
Develop and maintain strong working relationships with CFG colleagues as well as our broker partners in order to provide optimal service to our clients
Develop, implement, and maintain production and service metrics to measure and support best‑in‑class turnaround times on completion of portfolio underwriting/renewals and sub‑advances with the goal of exceeding customer service, accountability, and transparency targets
Promote organic growth within the business by allocating resources appropriately in order to target 40% retention of allocated CFG maturities
Ongoing, timely completion of construction portfolio reporting in an effort to identify risks associated with ongoing projects and proactively develop strategies to mitigate said risk. Reporting and monitoring may include, but not be limited to: status of each construction loan, identification of cost overruns, if any, along with recommendations on how to deal with same, monitoring of associated Letters of Credit, maturity profile, etc
Review and approval of regular, ongoing sub‑advance requests as delegated by the Prudent Person Policy
Ensure that projects remain on schedule and on budget. In the event of cost overruns, work closely with lending partners to ascertain cause of overruns while ensuring appropriate tools are in place to address same
Provide support regarding the management and resolution of challenged commercial facilities
Working with lending partners and internal stakeholders, process post‑closing amendments that may be required to address cost overruns, scope changes, Letter of Credit requirements, etc
Provide overflow support by way of taking on underwriting assignments i.e. renewals, annual reviews, etc
Let’s Talk About You!
Post‑secondary education (diploma/degree) in business or finance
Have a minimum of 5 years of progressively senior experience in commercial real estate lending, with a specific focus on construction lending
Management experience is an asset – proven ability to inspire a team to work toward a set of goals and objectives
Strong knowledge of the process of a construction project, from Zoning and Site Plan Approval requirements to Substantial Completion and Stabilization
Ability to identify risks that may arise at various stages of a construction project while leveraging experience to develop mitigating factors
Highly developed verbal and written communication skills with the ability to communicate to Senior Management and Partners in a clear, concise and professional manner
Sound technical knowledge of commercial lending, financial statement analysis and factors affecting the Canadian commercial lending environment
Working knowledge of AML/ATF regulations and Corporate/Legal documentation for commercial real estate in multiple jurisdictions across Canada
Detail‑oriented individual who possesses a high level of integrity
Demonstrated service excellence with their field
Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment
Effective analytical and problem solving skills
Strong organizational and time management skills
Ability to handle multiple competing priorities
Proficient in MS Office
Job Complexities / Thinking Challenges
The position requires the incumbent to be a self‑starter with the ability to prioritize work flow and allocate resources effectively. In addition, the incumbent will need to effectively analyze and make decisions on sometimes complex deal structure issues with incomplete information. The incumbent shall possess strong cognitive skills and professional judgement to property assess risk and rely on past experiences to assist in mitigating same. The individual should also have the ability to coach/motivate employees to consistently develop and achieve aggressive departmental targets. Given the size of the subject construction portfolio, the incumbent must be able to manage multiple priorities while completing work in a compressed timeline
The incumbent is required to follow corporate policies, procedures and regulatory requirements in order to properly review files and rationalize the recommendations or decisions made. In addition to exercising professional judgement, strong problem solving skills with respect to AML/ATF risk and related documentation are required. As the construction portfolio continues to grow over time, opportunities may arise to increase the size of the construction team and implement formal reporting relationships
What we offer (For full‑time permanent roles)
Competitive discretionary bonus
✨ Market‑leading RRSP match program
Medical, dental, vision, life, and disability benefits
Employee Share Purchase Plan
Maternity/Parental top‑up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Annual professional development allowance and a comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in‑office time will be spent working from Equitable Bank’s additional office space located at 2200‑25 Ontario Street, Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier‑free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you!
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