Solution Architect

We are so excited to have an opportunity available for an innovative Solution Architect (internally referred to as Solution Designer)!

We are currently delivering a range of strategically significant ICT projects that require your technical expertise. These initiatives offer substantial opportunities for professional growth and exposure to diverse technologies and business domains.

Your skills are essential to support the end-to-end implementation of ICT solutions, including but not limited to systems such as PD Online, the Property Development Contribution System, Resource Scheduling platforms, and Project Management tools.

In this role, you will apply your technical capabilities across a broad spectrum of technologies and platforms. This includes engagement with cyber security, Microsoft 365, backup solutions (e.g. Commvault), storage infrastructure, Microsoft Azure, cloud services, SharePoint, Microsoft Copilot, on‑premises hardware, networking, and systems integration. Your contribution will be critical in the design, development, and implementation of robust and scalable ICT solutions.

You will have experience in a similar Solution Designer / Solution Architect position and the willingness to continue learning new skills and technologies. You will have strong problem‑solving skills, and attention to detail. You will also have excellent interpersonal and communication skills, with the ability to convey technical concepts to both technical and non‑technical stakeholders effectively. Your ability to play a role in a cross‑functional team will allow you to collaborate and foster a culture of innovation and excellence.

Whilst the City of Gold Coast offers flexible ways of working, this role requires at least 50% on‑site presence to effectively reach collaborative solutions.

For more information about the role and responsibilities, please view the position brief in the vacancy on our job board. To access this document, click the paperclip icon in the top right corner of the vacancy screen.

To succeed in the role, you will:

Be self‑motivated, proactive and creative, with the ability to inspire and influence others.

Positively collaborate with developers and testers when solution is designed.

Report on Solution Architect initiatives and performance through relevant channels.

Liaise and negotiate with internal and external vendors and cross‑functional services.

Apply change management practices to ensure customer requirements are considered and appropriately addressed.

Ensure compliance with appropriate Solution Architect methodologies, processes, and reporting.

Remain focused on continuous improvement and have an awareness of emergent technologies.

Possess high‑level interpersonal skills.

Coordinate acquisition of solution resources (ICT hardware, software, services).

Be part of shaping the Gold Coast's future The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

9‑day fortnight

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations

Personal and professional development courses

Access to 350+ fitness facilities through Fitness Passport

4 free confidential counselling sessions a year for you or an immediate family member

1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high‑performing, customer‑focused organisation which delivers value‑for‑money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email ***********@goldcoast.qld.gov.au

Our selection process may include a one‑way video interview via Criteria, a face‑to‑face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre‑employment medical reviews and drug and alcohol testing.

Contact Person Ashley Shannon

Contact Email Closing Date Sunday 23rd November 2025

Please note applications for all of our vacancies close at 10.00pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.

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