Senior Product Manager, Multi-Profile (French Services) (Telework/Hybrid)

Senior Product Manager, Multi-Profile (French Services) (Telework/Hybrid) Employment Type : Contractee Long-Term (Durée déterminée)

Primary Location : 1000, Rue Papineau, Montreal, Quebec, H2K 0C2

Language Requirement : French (Reading, Speaking, Writing)

At CBC/Radio‑Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes are driven by creativity, integrity, inclusiveness and relevance.

Role Overview As Senior Product Manager, you will lead the development of a unified multi‑profile experience across Radio‑Canada’s digital ecosystem (OHdio, ICI TOU.TV, RC Info). Your mission is to design, launch and optimise a feature that enables users to customise navigation, manage multiple profiles and share content within a single account.

Responsibilities

Enhance the user authentication experience by analysing data and identifying best practices for various device types and household compositions.

Define the strategic road‑map for the multi‑profile product, considering audience challenges, business needs, the market, the technological ecosystem, as well as legal, security and privacy constraints.

Determine success criteria, measure results and propose optimisations to achieve business objectives and drive product growth.

Lead the product strategy and execution by aligning with various product teams and their road‑maps.

Collaborate with solutions architects, developers, UX leads, data teams and other cross‑functional teams to define product requirements.

Work with business units across the organisation to understand their needs and prioritise requirements to support overall business objectives.

Use data from our systems to gain deeper insights into our target audience.

Lead initial product discovery activities alongside the product trio members.

Guide product teams on the use of member data for better customization of our digital products.

Nurture a culture of collaboration, learning and creativity.

What You Bring

University degree in management, marketing, computer science or a discipline related to product management.

Seven to 10 years’ experience as a product manager overseeing digital products.

Proficiency with Agile project management tools (Scrum, Jira, Confluence, etc.) for digital product development.

Extensive knowledge of the development process for digital products, particularly for product discovery.

Practical experience with Customer Identity and Access Management (CIAM) technologies, databases and data integration.

Understanding of SSO and CIAM technologies, unified schemas across federated data sources, APIs, data security and privacy, and personalization.

Solid command of spoken and written French.

Functional knowledge of spoken and written English and the ability to work effectively with bilingual teams – a strong asset.

What Will Really Set You Apart

Strong strategic thinking combined with excellent operational skills.

Ability to collaborate effectively across various disciplines, build trust among peers and influence positively.

Solid communication skills, with the ability to express complex concepts accessibly and accurately.

Ability to navigate ambiguity, adapt to changes and support teams through change management.

Strong curiosity, constantly keeping abreast of new developments, trends and innovations.

Engaging leadership – inspiring and motivating a team.

Perks

Flexible work schedules and work‑from‑home opportunities.

Competitive total rewards package.

Opportunities to work with cutting‑edge technology and continued learning.

Opportunities to join Employee Resource Groups.

Pair‑programming and mentorship opportunities.

A creative and dynamic work environment where ideas are valued.

Supportive management committed to diversity and inclusivity.

An environment that favours experimentation and an iterative approach for technical innovation.

Candidate Screening Candidates may be subject to skills and knowledge testing.

Background Checks

Mandatory Criminal record check.

Other background checks may be conducted based on operational requirements.

Equal Opportunity CBC/Radio‑Canada is committed to reflecting Canada’s diversity. We value equal opportunity and nurture an inclusive workplace.

For more information, visit the Diversity and Inclusion section of our website.

If you have accommodation needs at this stage of the recruitment process, please email recruitment@cbc.ca.

Code of Conduct & Conflict of Interest All employees must adhere to the corporate Code of Conduct. Any potential conflict of interest should be disclosed promptly.

How to Apply Only candidates selected for an interview will be contacted. We encourage you to prepare a concise resume and cover letter highlighting relevant experience.

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