Care Partner

Established in 1840, Australian Unity is Australia's first wellbeing company, delivering health, wealth and care services for our members and the community.

Australian Unity Group Services Pty Ltd

myHomecare Group is a leading Home Care Package Provider in Australia and is currently joining another great company, Australian Unity. Joining us, you will be given opportunities to grow and progress your career in the aged care industry. With the introduction of Support at Home in July 2025, it is an exciting time to develop your care management skills and increase your knowledge and career development within Aged Care.

We have an exciting opportunity for a Care Partner to join our Home Care Self-Managed (SMD) team offering telephone-based care and virtual care for our clients.

As this is a telehealth position it will offer a hybrid working model of office and WFH arrangement and could be based in NSW or VIC (We have a branch location in Clayton VIC).

This position will be in our self-managed care teams. We cater our support to each client's unique care needs to ensure we have the best solution for every Home Care Package holder.

What will we offer you?

Great office/WFH Balance - 3 days working from the office and 2 days working from home

Telehealth model of care - no travelling to client's homes or being caught in traffic

Full time, permanent employment, 9-5pm weekdays

Induction program to properly educate you in our processes and systems plus ongoing training on the job

Team events to celebrate our success and foster internal relationships

A fun and supportive team atmosphere

As a Care Partner, you will:

Deliver excellent telephone-based client care for elderly Australians including Care Planning, Assessment and Coordination

Use your customer service and aged care management skills to make a mark on the community

Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals

Work in collaboration with our Nurses and other Managers to facilitate, develop and shape our service offerings

Monitor the budget of care packages and ensure clients understand service fees

Engage with internal teams to facilitate client on-boarding

Ensure compliance with all relevant legislative and industry standards

We are looking for someone with:

Excellent verbal and written communication skills

The ability to work at pace with multiple clients and stakeholders

Experience in aged care with knowledge of Home Care Packages and the Aged Care Quality Standards is desired

The right to work in Australia and obtain a National Police Clearance

Apply now to discover how you can develop your skills while truly helping people in your community.

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please visit https://www.australianunity.com.au/about-us/reconciliation-action-plan

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