Practice Manager - Greencross Vets Crown Street

Job Description Join and lead the locally loved team at Greencross Vets Crown Street!

We are a team of

7 skilled nurses and 2.5 vets

with a lovely and loyal client base, who we have great relationships with. Even on busy days, our team enjoy working together to provide the best care and outcomes for our patients.

In the heart of Wollongong, this is your opportunity to lead a strong and dedicated team, enjoy work life balance, and continue to grow with the endless professional development opportunities and mental-health courses we are proud to provide.

Role As

Practice Manager , you will play a key role in the day-to-day success of the clinic. This is a full-time, hands‑on leadership role that will see you:

Managing the day‑to‑day operations of the clinic including stock management, people management and rostering, and maintaining client records

Leading and developing our team and building a positive team culture

Ensuring that monthly KPI’s are met

Driving our business forward through creating and implementing local marketing initiatives

Delivering outstanding service and care to all patients and owners

Nursing duties as required; including training and mentoring nurses

Skills We’re looking for a caring and passionate natural leader, someone who is ready to join a strong team and make a difference in the lives of pets and their owners! Your skills and experience will include:

A Cert IV in Veterinary Nursing

Experience in team management - either as a head nurse or practice manager!

Strong leadership and team building skills, with the ability to provide coaching for team members

An extensive knowledge and understanding of veterinary nursing procedures

Great communication and customer service skills

A friendly, team player attitude

Strong business acumen and organisational skills

Experience with Rx Works preferred but not essential

If this sounds like you,

Apply Now

we want to hear from you! We would love to show you our clinic and have you come and meet the team!

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