Vice President, Investor Relations – Private Assets

Vice President, Investor Relations – Private Assets Join to apply for the

Vice President, Investor Relations – Private Assets

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The Citco Group Limited

JOB DESCRIPTION

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

About Citco

For more information about Citco, please visit www.citco.com

About The Team & Business Line

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Investor Relations team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Responsibilities

Your Role:

The Vice President will work directly as a partner of the Senior Vice President of Private Equity in the overall management of the PE IR department to deliver the following responsibilities listed below.

Client Relationship Management

Adopt a pro‑active role in establishing Citco as a partner

Think strategically and assess potential impact on operational capacity when assessing client (internal/external) requirements

Understand current client needs/strategies and anticipate future client needs

Deliver innovative solutions to clients

Develop and sustain client relationship by initiating communication on a regular basis, both by telephone and in person

Respect client confidentiality and sensitivity of information shared

Keep customer (internal/external) informed of trends and issues relevant to their services

Client Servicing

Maintain a pro‑active customer focus at all times

Constantly review client utilization of deliverables; eliminate unnecessary service where appropriate

Enhance current servicing levels, deliver beyond client expectations

Develop and implement best practice on all processes; eliminate non‑value‑added tasks

Monitor internal service delivery levels against established standards (contractual Service Level Agreements)

Establish and document business contingency plans for all areas of responsibility

Facilitate new business installations, managing all phases ensuring timely and accurate completion

Financial And Risk Management

Budget preparation and in managing costs within the department

Ensure full adherence and implementation of the corporate and local risk policy, manage and minimize claims

Ensure all control procedures and internal reporting requirements are met

Assess and monitor the operational risks in the department

Monitor risk reporting to ensure adherence to department’s procedures

Resource And Staff Management

Direct report managerial - development, coaching and succession planning including the completion of performance reviews and individual development plans

Develop management and technical skills of managers

Provide staff management support to the managers, assisting them to effectively deal with staff issues

Create an environment that motivates rewards and supports staff

Actively participate in the recruitment process

Leadership Skills

Set challenging team goals and empower people to achieve them

Keep people focused on critical goals and deadlines through frequent and consistent communication

Motivate people by creating a high performance environment that is both challenging and exciting

Promote and support change initiatives within the business

Actively contribute to corporate initiatives as part of the management team

Other

Private Equity experience

Keep up to date on legislative requirements and standards

Be acutely aware of changing market, impact on existing and potential client base

Gain detailed knowledge and understanding of Citco’s products, policies and procedures

Participate in projects that will enhance the delivery of service to our clients, as well as offer opportunity for staff and self‑development

Participate in organizational strategic initiatives

Qualifications

About You:

You have the ability to manage all aspects of a team and/or teams – leadership, coaching, recruitment, team building, problem resolution, motivation, training and development of staff and managers.

You have good liaison skills across all levels of the organization.

You possess extensive experience in all aspects of client servicing.

You have a solid understanding of the finance industry and financial markets.

You have previous experience gained within an Investor Relations/Unit Registry environment.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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