Sales Associate

ABOUT US

Proudly Scottish at heart, but with a keen international outlook, Strathberry creates unique luxury pieces, handcrafted in Spain using only the very finest quality leathers and finishes. Known for its instantly recognisable bar closure and minimalist design aesthetic, Strathberry’s elegant lines and exceptional attention to detail have led to a global following.

The brand is stocked in over 100 retailers worldwide, with flagship stores in London and Edinburgh. With investment in place to accelerate the next phase of expansion, there has never been a better time to join this dynamic business.

THE ROLE

Working from our London retail location in Covent Garden, you will hold a key role within our fast-growing business, where you will act as an ambassador for the brand, ensuring that all customers receive the best experience and playing a key role in supporting Strathberry’s growing retail presence.

Please note: This is a part-time, permanent position, based in London. With 32 hours available, working on a rotating shift pattern over a 7-day week. There may also on occasion be the opportunity for overtime when required. Previous experience working in a luxury retail service environment is essential.

To apply please submit your CV, outlining your relevant skills and experience and interest in this position.

KEY RESPONSIBILITIES

• Delivering exceptional customer experience.
• Driving sales into the store and creating a vibrant atmosphere.
• POS transaction processing.
• Helping with visual displays within the store.
• Management of POS stock control and assisting on stocktakes, when required.
• Supporting promotions, events and launches to deliver the intended experience for customers.
• Meeting individual and team sales goals.
• Keeping the store tidy and clean, clear of any H&S hazards, and contributing to essential sales tasks.
• Working with colleagues to monitor store security.
• Assisting in all areas of stock shipping/receiving policies and paperwork.
• Providing customer service support using the Endear system.
• Providing general administrative support when and where necessary.

WHAT WE OFFER

• Commission
• Employer pension scheme

ABOUT YOU

To be a star candidate for this position, you must be able to demonstrate the following skills and experience:

• Previous experience working in a luxury retail service environment (essential).
• Flexible availability in relation to rotating shift patterns and hours. (essential)
• Availability to flex hours up on occasion. (preferable)
• Exceptional people skills and confidence when dealing with customers.
• Understanding the importance of promoting and reflecting the image of a luxury brand.
• Interest in the luxury fashion industry.
• Self-motivated with a ‘can do’ attitude.
• A good level of numeracy and the ability to produce and maintain accurate records.

INTERESTED?

To apply please submit your CV, outlining your relevant skills and experience and interest in this position.