Senior Business Manager

PURPOSE: The Mishkon Division provides supports and services in a healthy and safe environment for adults living with intellectual and developmental disabilities (I/DD) in residential programs and in the community. Our core values are to provide a healthy and safe environment that promotes person centered planning, community integration, and close collaboration with families and the community. This is all accomplished through an Orthodox Jewish lens, and with an understanding that staff, at all levels of the division, is the determining factor in achieving positive outcomes for our clients.

POSITION OVERVIEW: The Senior Business Manager oversees and leads a dynamic team, including a Business Manager and a Fiscal Team. The Senior Business Manager will be responsible for driving the financial success of the programs, ensuring alignment of resources with business goals, and fostering a collaborative and results-driven environment. The role requires strong leadership, financial expertise, and strategic thinking to optimize financial controls and maintain effective cross-functional relationships.

KEY ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

Fiscal Management and Oversight: Oversee and supervise the daily activities of the finance staff, such as the Business Manager, Bookkeepers and Finance Administrative Assistants. Monitor budget performance and prepare monthly, quarterly, annual and ad hoc reports on financial status of each program to Senior Leadership. In collaboration with program leadership manage program expenses and ensure programs stay within budgetary guidelines. Develop standard finance workflows to streamline and improve financial processes, such as personal needs allowance (PNA), purchase cards and petty cash requests and distribution. Centralize procurement and invoicing under the Mishkon Finance Department to increase visibility in programs’ spending, improve cost control and prevent overspending. Create standard program billing workflows in the ICF, IRAs and Comm Habilitation programs to ensure optimum billing is maintained on a weekly basis.

Leadership and Team Management: Direct supervision of assigned staff, including the Business Manager; Bookkeepers; Fiscal Administrative Assistants. Provide coaching, training and feedback to the Business Manager, Bookkeepers and Fiscal Administrative Assistants through weekly formal supervisions, regular team meetings, to enhance their skills and performance. Foster a positive and productive team culture, ensuring continuous development, effective collaboration, and alignment with divisional and organizational goals through regular feedback, performance evaluations. Train new and existing staff on financial policies and procedures to ensure sustainability and accountability. Participate in and lead performance improvement projects.

Risk Management and Compliance: Develop internal controls and ensure proper maintenance of financial records are in compliance with compliance with federal, state, city and agency standards and policies. Conduct internal audits and ensure proper financial controls are in place. Identify potential risks and develop risk mitigation strategies. Other duties as assigned.

CORE COMPETENCIES: Strong experience in financial management within a nonprofit environment. Proven track record of managing budgets, financial reporting and compliance. Experience leading teams, managing projects and working cross-functionally. Strong management skills, with the ability to utilize data, implement standard work and systems, and continuously improve performance. Excellent communication and interpersonal skills to effectively interact Senior Leadership, colleagues and external stakeholders. Solution-focused and exhibits enthusiasm and creativity when presented with challenges.

EDUCATIONAL / TRAINING REQUIRED: Bachelor’s degree in Accounting, Finance, Business Administration or related field. A Master’s degree is preferred.

EXPERIENCE REQUIRED: At least 5 years working in business management in the non-profit sector. At least 3 years of supervisory experience

COMPUTER SKILLS REQUIRED (List the computer skills needed): Must be able to navigate Office 365 in addition to an Electronic Health Record and other computer programs as required. Proficient with financial software and systems such as Intacct or similar.

VISUAL AND MANUAL DEXIERITY: The candidate must be able to work on a computer or laptop for 7 hours.

WORK ENVIRONMENT / PHYSICAL EFFORT: The position requires the ability to travel throughout NYC, with the majority of travel being in Brooklyn. Regularly required to sit for part of the day