Business Analyst

Key Responsibilities:

Strategic Problem Solving

- Identify business bottlenecks, design data-backed solutions, and work cross functionally to execute interventions to assist sales & ops teams - Lead critical projects across sales and operations to improve productivity, efficiency, or cost-effectiveness. - Account management of alliance relationships and drive wallet share across strategic partners

Business Analytics & Reporting

- Build and maintain dashboards to monitor key business metrics, performance KPIs, and revenue trends. - Guide city teams with actionable insights on partner engagement and retention - Conduct deep-dives into sales funnels, conversion rates, and process drop-offs to generate actionable insights. - Track performance of key initiatives and create leadership reports with sharp, insight-led narratives.

Inter-Departmental Collaboration

- Act as a connector between Sales, Ops, Finance, Product, and Training teams to drive alignment and remove execution roadblocks. - Ensure timely data flow, reporting, and cross-functional coordination for high impact projects.

Execution Ownership

- Take end-to-end ownership of key strategic programs – from design to rollout and tracking outcomes. - Drive adherence to timelines and rigor in execution by managing stakeholders across levels.

Requirements:

- Bachelor/Master’s degree in Business, Engineering, Economics, Statistics, or related field - 3–5 years of experience in Program Management, Business Analytics, Strategic Ops, or similar roles in operations focused B2B, fintech, or high-growth startups - Strong proficiency in Excel/Google Sheets, SQL, and BI tools (e.g., Power BI, Tableau) - Demonstrated ability to translate data into business action with strong execution - Exceptional problem-solving, analytical, and communication skills