Customer Service Executive

Location: Gurugram, Haryana

Experience: 0–5 Years (Freshers Welcome) Employment Type: Full-Time Qualifications: Any Graduation Working Days: 6 days with a rotational roaster

Job Description: Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.

Responsibilities: - Handle customer inquiries via phone, email, and chat. - Provide detailed information about our products and services. - Assist customers in making informed decisions about their insurance needs. - Maintain accurate records of customer interactions and transactions. - Resolve customer complaints in a professional and timely manner. - Collaborate with team members to improve customer satisfaction.

Requirements: - Experience: 0-5 years in customer service or sales. - Excellent communication and interpersonal skills. - Ability to handle high-pressure situations and resolve conflicts effectively. - Basic computer skills. - Strong problem-solving abilities and attention to detail. - Bachelor's degree in any field.

If you are interested, share your resume at jasicakhatri@policybazaar.com or via WhatsApp at 8130904596.