End User Support Specialist

About the Job We’re looking for the special, unique, and amazing

YOU!

At

KCS IT , we look for people who stand out, who always strive to improve and push boundaries, and who share our values:

dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, and teamwork .

We stand for equality and value diversity. We create a safe, inclusive environment where opportunities are equal for everyone! We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any factor other than merit. All applications with the skills for the position are welcome!

We are looking for an Amazing : Senior End User Support Specialist – On-site (Brasil, Florianópolis, Santa Catarina)

The Amazing You Will Have: Senior-level experience

in end user support or IT helpdesk. Strong knowledge and hands-on experience with

Windows, macOS (Apple), and Linux/Unix

operating systems. Ability to troubleshoot and resolve hardware, software, and system issues efficiently. Excellent interpersonal and professional communication skills. Fluent English (C1)

– written and spoken, as you will interact daily with an

American client . Detail-oriented, proactive, and able to work independently in a fast-paced environment. Ability to work collaboratively in a team and cross-functionally.

Why Should You Become Part of Our Family? Career development tailored to you:

Your career path will be personalized according to your goals and needs. Interesting challenges:

Work for international clients across diverse sectors. International exposure:

Opportunities to work with global teams and gain international experience. Work-life balance:

On-site role in Florianópolis, with potential to evolve into a hybrid model. Well-being focus:

Enjoy a supportive workplace that values your health, professional growth, and work-life balance.

Who Are We? Founded in 2008 and based in

Lisbon ,

KCS IT

is a consulting company in the field of Information Technology and Services, focused on creating value for our clients through

Consulting, Outsourcing, Innovation, and Training . Our commitment to talent development is unmistakable, with hubs in Porto, the Azores, and international projects designed to foster professional growth and innovation.