Center Head

Job Title: Centre Head Location: Kukatpally, Hyderabad

Unacademy Headquartered in Bengaluru, Unacademy is Indiaʼs largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country.

Job Description: We are looking for an experienced and passionate Centre Head to lead and manage our operations, staff, and service delivery. As the Centre Head, you will play a pivotal role in driving excellence, ensuring client satisfaction, and fostering a positive working environment.

Key Responsibilities: •

Leadership & Team Management:

Lead and oversee a dedicated team, setting clear objectives and fostering a collaborative work culture. •

Operational Oversight:

Manage the daily operations of the centre, ensuring smooth functioning and exceptional service delivery. •

Strategic Planning & Growth:

Develop and implement strategic goals, ensuring alignment with organizational objectives and driving growth and development. •

Client & Stakeholder Relations:

Build and maintain strong relationships with clients, customers, and key stakeholders, ensuring satisfaction and engagement. •

Financial Management:

Oversee the centre’s budget, ensuring cost-effective operations, financial performance, and resource allocation. •

Quality Assurance:

Monitor service quality, ensuring high standards are maintained and areas for improvement are addressed. •

Compliance & Risk Management:

Ensure compliance with regulatory standards and manage health, safety, and security risks effectively.