Specialista IT

We are looking for 5+ years proven experienced IT Specialist.

The candidate will be accountable for both BAU (daily support and operation maintenance activities) and for digital trasformation projects.

Position Summary:

As an IT Specialist, you will play a key technical role in ensuring the smooth, secure, and efficient operation of the company’s ICT infrastructure. You will actively manage systems, networks, cloud environments, and end-user services, contributing to the organization’s compliance with ISO 9001:2015 and ISO 27001 standards.

Responsibilities:

- Manage and maintain IT infrastructure, including servers, networks, and cloud environments - Ensure the security, efficiency, and reliability of hardware, software, and network systems - Monitor systems performance and proactively identify areas for improvement - Administer Microsoft 365 and cloud platforms (Azure, AWS) - Manage digital identities (Entra ID) and Mobile Device Management solutions (Intune) - Perform regular data backups and support disaster recovery procedures - Troubleshoot hardware, software, and network-related issues - Manage ICT infrastructure, digital identities, and end-user devices (laptops and mobile phones) - Collaborate with external vendors and service providers for technical support and service delivery - Support compliance activities related to ISO 9001:2015 and ISO 27001 - Stay updated on cybersecurity best practices and data protection regulations - Provide technical reporting and updates to the CISO regarding ongoing activities and projects

Study & Qualifications:

- Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field. - In-depth knowledge of IT infrastructure, cloud solutions, and cybersecurity best practices. - Familiarity with ISO 9001:2015 and ISO 27001 standards. - ITIL certification and/or PMP/Prince2 - Strong leadership and team management skills. - Outstanding communication skills, both written and verbal.

Hard Skills:

- Proficiency in operating systems (Windows, macOS, Linux) - Microsoft 365 administration - Server and network infrastructure monitoring tools and principles - ITIL / ITSM / COBIT-based infrastructure administration procedures - Solid understanding of ICT and Information Security standards and tools - Strong knowledge of cloud environments (Azure, AWS) - Experience with digital identity management (Entra ID) and MDM (Intune) - Knowledge of networking concepts and protocols - Experience with server administration and virtualization technologies - Strong troubleshooting capabilities - Fluent English (written and spoken)

Soft Skills:

- Excellent customer service and communication skills. - Ability to prioritize and manage multiple tasks. - Attention to detail and accuracy. - Problem-solving and analytical skills. - Adaptability to changing technology and user needs.