Strategic Account Director - Energy

Strategic Account Director – Energy

About Immensa Immensa is transforming how the world’s largest energy companies address critical spare part challenges. Our solutions help asset-intensive organisations decrease over-stocking, reduce downtime, manage obsolescence, and strengthen supply chain resilience through advanced digital inventory and distributed manufacturing technologies. We partner with some of the world’s largest Oil & Gas and industrial companies, supporting mission-critical operations where reliability, quality, and trust are essential.

Role Overview We are seeking an experienced

Strategic Account Director

to lead and expand Immensa’s most important enterprise customer relationships. This role is responsible for driving long-term value creation across major accounts, ensuring customers fully adopt and scale Immensa’s Digital Inventory solutions. You will operate at the intersection of commercial leadership, account strategy, and executive engagement, guiding the growth of key partnerships across multiple sites, business units, and stakeholders. Working closely with our commercial, technical, and operational teams, you will ensure Immensa is positioned as a trusted long-term partner supporting critical supply chain and operational challenges.

Key Responsibilities Strategic Account Leadership • Own and develop a portfolio of Immensa’s most important enterprise accounts within Energy and asset-intensive industries • Build trusted executive relationships across engineering, operations, supply chain, procurement, and leadership teams • Act as the senior commercial sponsor for key customers and manage complex organisational dynamics Long-Term Account Growth • Develop and execute strategic account plans aligned to customer priorities and Immensa’s growth objectives • Identify and prioritise expansion opportunities across additional sites, business units, and use cases • Grow Immensa’s share of wallet while protecting long-term customer trust and partnership Customer Value & Adoption • Ensure customers fully adopt and maximise the value of their Digital Inventory programmes • Coordinate with internal technical, operational, and delivery teams to support successful deployments • Maintain strong visibility into customer priorities, risks, and evolving operational challenges Executive Engagement & Governance • Facilitate senior-level discussions, reviews, and strategic planning sessions with customer leadership • Manage complex enterprise relationships across multi-layered organisations • Act as escalation point for critical customer issues or strategic discussions Account Intelligence & Expansion Strategy • Synthesise field intelligence across accounts to identify strategic growth opportunities • Prioritise investment across accounts based on readiness, value, and impact • Maintain disciplined forecasting and account planning processes

Required Experience & Background Essential • 10+ years’ experience in enterprise account management, strategic sales, or major account leadership • Proven success initiating and expanding complex enterprise relationships • Experience working with large organisations in

Oil & Gas or Energy industry • Strong executive presence with experience engaging senior stakeholders and decision makers • Demonstrated ability to grow strategic accounts over multi-year partnerships Highly Desirable • Experience in Energy industry supply chain, manufacturing, or spare parts • Familiarity with spare parts management, MRO, asset management, or industrial operations • Experience managing multi-site or global enterprise customers

Skills & Attributes • Exceptional relationship-building and stakeholder management capabilities • Strategic thinker able to prioritise long-term growth opportunities • Strong commercial judgement with a partnership-first mindset • Structured and disciplined in account planning and forecasting • Comfortable navigating complex organisational environments • Patient, resilient, and able to build trust over long enterprise cycles

What Success Looks Like • Deep, trusted partnerships established with Immensa’s largest customers • Expansion of Digital Inventory programmes across multiple sites and business units • Consistent growth of account revenue and share of wallet • Recognition by customers as a strategic partner supporting operational resilience and supply chain transformation

Why Join Immensa? • Work on mission-critical industrial challenges with global industry leaders • Be part of shaping the future of Digital Inventory and distributed manufacturing • Operate at the intersection of technology, operations, and industrial transformation • Join a growing company with global ambition and meaningful impact