Bellmen Coordinator

Bellmen Coordinator Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide clientele. Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders. Our aim is to get the best out of each individual and be recognized as an employer of choice among the most exclusive hotels in the world. Mandarin Oriental, Lago di Como’s Bellman is in charge of welcoming and courteously helping guests at their arrival and throughout their stay at the resort. Duties and Responsibilities

Assist guests with car doors upon arrival Offer guests a warm “Welcome” and a sincere “Farewell” Be able to exert physical effort in placing, removing and transporting guest luggage Deliver upon check-in and remove luggage upon check-out from guests’ rooms Handle luggage promptly and safely Maintain the cleanliness of the driveway and entrance Handle delivery and storage of guests’ items and baggage Park guests’ cars safely in the resort’s parking lot Check arrival and departure reports to anticipate guests’ needs Be familiar with room products and services offered, including IT equipment Perform Mandarin Oriental’s standards in accordance with Legendary Quality Experience’s principles Perform all the duties as deemed appropriate by management

Requirements

Full proficiency in English and Italian; an additional language is preferred Minimum of one year’s experience in a 5‑star luxury hotel Valid driving licence

Seniority Level Entry level Employment Type Full‑time Job Function Other Industry Hospitality Referrals increase your chances of interviewing at Mandarin Oriental by 2x. #J-18808-Ljbffr