Operation & Logistic Specialist

This is what drives our innovations. That’s why we strive for excellence, and we understand that it’s our people who make it possible. Would you like to be part of innovation? Operation Ensure the correct sales order processing and customer care, with a specific focus on a group of customer/agents identified: Manage and supervise order process, for all products orders coming from our Sales Managers, agents and customers. Daily communications with customers (e.g. informing them of receipt, prices, shipping dates, and delays). Verify customer and order information for correctness, verify inventory status and back order situation. Collaborate with Logistics Dept in order to prepare and deliver orders to designated locations. Collaborate with Sales Admin for sales deductions, prices management and order approval. Monitor weekly stock status with sales agents, managing goods allocation. Provide commercial back office support to Sales Accounts and Agents. Logistics Verify The Correct Implementation Of The Logistic Process Cooperate with Logistics and SCM for inbound organization; Verify logistics requirements and implement related processes; Stock control and stock occupancy; Verify customer care operation and performance optimization; Supervise outbound process and booking optimization; Control logistics costs; Educational Background: Diploma or Bachelor Professional Background: at least 2⁄4 years’ experience in commercial back-office roles or customer service in multinational companies preferably operating in the FMCG sector. Computer Knowledge: Good Excel required and Sap proficient. Language Knowledge: Good written and good spoken Italian and English. Excellent communication skills and ability to manage multiple projects. Hybrid working Training portals You can change Country/Language at the bottom of the page.