Assistant Food & Beverage Service Manager

Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house. The hotel has won the award for the World’s Best Service, by Travel + Leisure that recognizes excellence in every component of the life of the hotel. Park Hyatt's expansive 5-star rooms & suites, some of the most luxurious accommodation in Milan, beautifully blend authentic Italian finishes with sleek amenities and state-of-the-art technology.

Report to: Director of Food and Beverage

Main Duties and Responsibilities

Operational:

Check daily operations in all outlets Ensure standard service Meet daily according to the HoD agenda Ensure calendar of daily checks and programs Ensure policies & procedures for operational actions Ensure the monthly outlet inventory (Capex – Opex) Ensure events calendar (Fashion, Furniture, Christmas, Easter) Ensure action plans Plan and lead weekly meetings

Administrative & Purchasing:

Ensure all outlet procedures in purchasing program requisitions Improve administrative standards in payments (all outlets) Ensure Micros team program and QR code menu Ensure Food & Beverage menu engineering Ensure waste F&B program Improve IT program roles for all HoDs Ensure action plans

Financial & IT:

Ensure check & analysis of daily revenue Ensure weekly & monthly analysis Ensure sharing of the monthly budget results Ensure and improve IT programs & policies Ensure roles for all departments (HR – DoF – GM – IT) Ensure P&L program Ensure action plans Ensure cost savings Ensure F&B cost control Assist F&B Directors in budget and reforecast

People & Hr :

Ensure roster to HR & web portal Ensure vacancy planning with HoDs Organize meetings & agenda with HoDs Staff training & recognition programs with HoDs Ensure HR policy programs with HoDs

Strategic & Marketing:

Ensure planning of events in all outlets Ensure competitor analysis twice per year Ensure promoted events in P&L Ensure promoted offers in beverage proposals Assist F&B Directors in strategic choices Assist F&B Directors in business planning Assist F&B Directors in relationships

Benefits

Hyatt offers a great range of benefits, including:

- 12 free nights per year of service across Hyatt Hotels worldwide - Employee and Friends & Family rates across Hyatt Hotels worldwide - Dry cleaning of business clothes - Complimentary meals on duty - Continuous learning & development opportunities - Staff celebrations - Welfare plan - Coverage of public transportation costs – ATM Milano