Program Manager II, Product Program Management

Job ID: 3159838 | Beijing Century Joyo Information Technology Co., Ltd. Shenzhen Branch Amazon has spent years building one of the world’s most efficient and optimized supply chains. Amazon Global Logistics (AGL) builds on that foundation with innovative distribution and end‑to‑end supply chain service for FBA sellers. To effectively bring our service to our customers, we are seeking an experienced Program Manager to perform cross‑functional duties to facilitate product and program landing and execution for the AGL Origin team based in China. The position will work across the AGL CN and International teams and collaborate with Sales, Product, Operation, Marketing and other cross‑functional teams. As a highly organized and task‑oriented individual, you will manage communication, work‑backward plans and risks with stakeholder teams. This role will specify sales enablement needs, identify content source, design distribution mechanism, build training materials and tools to deliver contents and training to sales team members and closely collaborate with leadership to identify and prioritize the Field Product Roadmap. To support our continuous growth, we're looking for a Program Manager who has experience with Amazon Global Logistic products and knowledge of Amazon's program management practice. The ideal candidate is someone who excels in program planning, demonstrates operational excellence, and has a strong passion for empowering internal teams. Key Job Responsibilities

Develop and implement a comprehensive program/product strategy that aligns with business objectives. Manage the creation, distribution, and maintenance of program schedules, ensuring they are up‑to‑date, relevant, and effective. Coordinate across Sales, Marketing, BI, Product, Operation and other teams to ensure product launch success and GTM readiness. Develop program‑level ROI and measurement mechanisms to evaluate the effectiveness of each launch. Lead change management processes to facilitate post‑launch activities. Gather program feedback from Sales and Sellers and translate collected information into insights to support future product development. Develop and launch sales playbooks to support field execution in alignment with marketing campaigns and sales plays. Build a best‑practice sharing program to replicate best practices across business divisions and regions. Act as a liaison among BU operation teams to optimize existing enablement programs and build new initiatives to quickly address identified readiness gaps. Communicate effectively across multiple technical and non‑technical business units, as well as across geographies. Develop data visualization capabilities to provide insights to business leaders on performance and trends. Collaborate with internal stakeholders including Sales Ops, Business Development, Finance, Business Technology & Solutions, HR, and Legal to identify issues and design solutions. Simplify and standardize our mechanisms and tools to enable operational excellence.

Basic Qualifications

3+ years of program or project management experience. 3+ years of experience working cross‑functionally with tech and non‑tech teams. 3+ years of experience defining and implementing process improvement initiatives using data and metrics. Bachelor’s degree. Advanced knowledge of Excel (Pivot Tables, VLookups) and SQL. Experience defining program requirements and using data and metrics to determine improvements.

Preferred Qualifications

3+ years of end‑to‑end delivery experience and communicating results to senior leadership. 3+ years of experience driving process improvements. Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization. Experience building processes, project management, and schedules.

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