Information Technology Supporter

Reporting To: Team lead IT-Support & Digital Workplace, Czech Republic

Sta pensando di candidarsi? Non aspetti, scorra verso il basso e invii la sua candidatura il prima possibile per non perdere l'opportunità. Department: Group IT Join Multi-Wing as IT Supporter – Senago (Milan Area) Do you want to combine hands-on IT support with a global impact? At Multi-Wing, we are looking for an IT Supporter who thrives in a dynamic environment where local presence meets global collaboration. You will be based in Senago, supporting our Italian sites around Milan, while at the same time playing an active role in our Group IT function – delivering support to colleagues across Europe and Asia. This is not just a local support role. You will be part of a global IT team, working across borders, systems, and time zones. Your Role As our new IT Supporter, you will be the go-to person for IT on our Italian locations – ensuring smooth day-to-day operations – while also contributing to global support tasks and initiatives within Group IT. You will join a multinational IT team and report to the Team Lead for IT Support & Digital Workplace in Czech Republic. Together, you will ensure stable operations and continuously improve the IT experience for our users worldwide. What You’ll Do Provide hands-on IT support to users across our locations in the Milan area Deliver support to users across Europe and Asia Troubleshoot and resolve hardware, software and network-related issues Support and maintain Microsoft 365 environments Assist in managing Azure environments, users, and access rights Contribute to device management through Intune Support network operations (subnets, VLANs, switches, firewalls) Collaborate with colleagues in the Group IT team on improvements and projects What You Bring Solid experience with Microsoft 365 Strong understanding of Active Directory and Azure AD Experience with Azure environments (VMs, access, policies) Knowledge of networking fundamentals (IP, VLANs, subnets) Familiarity with Intune and/or SCCM Fluency in English (written and spoken) and communicative Italian Who You Are

xpavfwm Service-minded and enjoy helping users at all levels Comfortable working both locally and in a global team Proactive and curious – you don’t wait for problems, you solve them Able to balance structure with flexibility in a fast-paced environment A strong communicator who can translate IT into plain language What We Offer A key role combining local responsibility and global collaboration A chance to make a real impact on users across continents A modern IT setup with a Microsoft and Cloud-first strategy A collaborative, informal, and international work culture A company that values action, quality, and innovation