Security and Loss Prevention Manager, AMZL Field

Security and Loss Prevention Manager, AMZL Field

Job ID: 3171229 | Amazon Commercial Services Pty Ltd

The Loss Prevention Manager (LPM) is a key leadership position within the Amazon Loss Prevention (LP) Team. If you are curious and want to challenge your conventional view of an LP role in a very different space, this role within Amazon will provide that challenge! The LPM leads the effort to efficiently, and effectively, provide security services and asset protection (lives, buildings, equipment, inventory, data, & intellectual property) in a designated area of responsibility. This role allows you to work through root cause analysis, you have the ability to effect change in your area of responsibility and the network. It gives you the ability to challenge the status quo and say, “how can we do it better.” The LPM delivers for their internal and external customers exceeding their expectations with new and innovated ideas. This leader fosters an environment of inclusion and diversity. The LPM reports to the Cluster Loss Prevention Manager responsible for their area, and aids them in supporting operational teams in addition to other cross‑functional teams throughout the organization.

Responsibilities

- Engage, coach, train, and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path.

- Serve as the subject‑matter expert for all internal and external partners; identify, promote and implement security best practices.

- Effectively partner with internal customers in evaluating current and future security services, processes and initiatives.

- Assist with investigations of internal and external theft and fraud, and conduct interviews when appropriate.

- Use tools, data analysis, and collaborate with internal partners to identify inventory defects and create strategic plans to mitigate losses.

- Enhance, track, and report on metrics and KPIs, enabling performance improvements and timely achievement of desired outcomes.

- Utilize continuous improvement to drive process enhancement and increase efficiency.

- Develop business cases using data collection from multiple DCs; conduct analysis generating strategic and tactical interpretations, secure approvals, resources, and management support.

- Ensure that team members understand Amazon, Global Security Operations, and Loss Prevention vision and values, aligning performance with internal and external partners.

- Inspire performance excellence among all security services team members and third‑party vendors.

- Recruit, hire, develop, and retain candidates who raise the performance bar of the security services organization when needed.

- Plan, implement, execute, and manage incident response.

- Effectively address loss mitigation, physical security considerations, and potential and actual workplace violence incidents per policy.

- Work in a 24/7 operation: be able to work all shifts, including nights, weekends and holidays; work weekends and/or overnight shifts as necessary.

- Work in an industrial environment that requires walking up to 5 km a day and ability to lift up to 10 kg.

Basic Qualifications

- 10+ years of law enforcement or security‑related experience.

- Experience in law enforcement or a security‑related profession.

Preferred Qualifications

- Experience in investigation or loss prevention.

Legal Notice

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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