Omnichannel Ops Architect

A retail company in Torino is seeking an experienced Omnichannel Customer Operations Manager to lead customer operations across B2B and Direct-to-Consumer channels. The ideal candidate will possess proven experience in customer operations, a strong operational mindset, and excellent stakeholder management skills. This role is key to ensuring seamless customer processes and enhancing the customer experience across multiple touchpoints, with a focus on continuous improvement. #J-18808-Ljbffr