Remote IT Service Quality Manager — KPI & AIOps

A leading global insurance company is seeking an IT Service Quality Manager to join their Milan team. This role involves defining and optimizing IT Service Management processes, managing quality initiatives, and ensuring effective communication with C-level executives. The ideal candidate will have extensive experience in IT Operation Service Management and be skilled in data reporting and project management. This position offers opportunities to work remotely with colleagues across Europe and involves collaboration within a dynamic team. #J-18808-Ljbffr