Key Account Manager Italy

Agicap is a fintech company founded in Lyon in 2016 with a clear mission: To transform the way small and medium-sized businesses manage their cash flow. Our growth has been fast and consistent: 8,000+ customers across Europe Backed by top-tier investors such as Greenoaks and Partech (€145M raised) 7x revenue growth between 2021 and 2024 On track to become one of Europe’s next unicorns

We operate in a high-growth, international environment where: Decisions are made quickly Success is measured through concrete, visible results Ambition is high, and our culture remains healthy, pragmatic, and collaborative

What you will do: Collaborate closely with colleagues in Customer Success, Sales, Product, and Marketing Be the commercial point of contact for a portfolio of clients with strong growth potential Lead upsell and renewal strategies (biennial/triennial contracts) Monitor key KPIs (ARR and GAR) to drive performance Build and maintain strong relationships with internal client sponsors (CFOs and key stakeholders) Conduct Executive Business Reviews with high-potential clients Act as a trusted advisor and problem-solver in critical situations Provide value-added consulting on cash flow management Collaborate with the Product team to share relevant customer feedback

What you need to succeed: 4–5 years of experience in similar roles (KAM, Account Manager, or Customer Success with a commercial focus) Degree in Economics or a related field Proven ability to manage and grow client portfolios Strong negotiation and relationship management skills with C-level stakeholders (CEO, CFO) Comfortable working cross-functionally with technical and product teams Nice-to-haves: Experience in SaaS or Fintech environments

What is in It for you: Perfect moment in terms of growth and opportunities to join our adventure Competitive salary Fast learning environment, entrepreneurship and team spirit An incredible team of entrepreneurs Thursday beers and afterworks with the team

If this sounds like you and you’re ready to make a difference in a high-impact, international environment, we’d love to meet you!