Director of People & Culture

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.

We are looking for a strategic

Director of People & Culture

, responsible for implementing and executing the HR strategy across two hospitality destinations in Milan:

Palazzo Cordusio

and

Torre Velasca

for both our Hotels & Resorts Division as well as our F&B Division.

This role leads all HR functions including organizational development, strategic workforce planning, compliance, Talent & Acquisition, engagement, culture development and training. The role ensures both properties reflect the brand´s high standards while aligning with Italy´s labor laws and global hospitality best practices.

Main responsibilities

Implement and lead a proactive, integrated HR strategy aligned with business goals for both locations.

Act as a strategic advisor to the senior leadership team on workforce planning, organizational design and cultural initiatives.

Ensure adherence to Italian Labor Law and SHG´s global HR policies.

Design and implement localized HR policies tailored to Milan´s regulatory and operational context

Lead recruitment initiatives for Palazzo Cordusio & Torre Velasca to attract top hospitality talent aligned with luxury service standards.

Oversee onboarding and induction processes to embed the SHG culture

Roll out and execute Performance Management systems to drive accountability & results.

Promote a positive employee relations climate and handle grievances and disciplinary processes.

Conduct exit interviews and present trend analysis to leadership.

Manage insurance, welfare programs and salary structures

Design property-specific training programs and roll out corporate ones

Support training initiatives for Italian labor law compliance, brand standards and safety.

Ensure efficient use of HRIS in the region

Supervise Time & Attendance, leave management and payroll coordination

Manage legal compliance and administrative processes, including coordination with legal counsel, oversight of work permits, and operational efficiency across locations.

Qualifications

Degree in Human Resources Management, Business Administration, Hospitality or similar.

Minimum 8-10 years of experience in the field of hospitality in management level (ideally in restaurants and hotels).

Strongworking knowledge of Italian employment law.

Fluent in Italian and English.

Flexible person with availability to adapt.

Strong organizational and multitasking abilities.

Benefits

Competitive Salary

Discounts Across Sunset's Venues and More: Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.

Career Growth Opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.

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