Solution Delivery Specialist

Responsibilities of the role: -

Follows up solution implementation and ensure consistency between initial requirement and final delivery; -

Execute test phases for internal functional test and customer validation; -

Participates totest plan definition, design and execute test scripts; -

Supports operation in processes understanding, adoption and Acceptance Testing; -

Be the point ofcontact between the software factory and business operation; -

Supports the delivery of WMS solutions from requirements gathering to functional, integration and acceptance testing; -

Highlights gapsand share solution proposal; -

Reports bugs, support in identifying problems and provide resolutions using root cause analysis; -

Interacts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement; -

Explains processes designed and new functionalities to operation key users; -

Report progressaccording to KPI’s identified; -

Communicates and exchange with the customer and internal stakeholders. Requirements: -

Degree in Information Systems, Computer Science or Engineering is preferred; -

Proven experience in the supply chain and logistics industry; -

Hands-on WMS experience, Blue Yonder knowledge is a plus; -

Preferable 1-2 years in software delivery; -

Quickly learn and achieve proficiency in new software applications and technologies as needed; -

Demonstrate attention to detail, problem solving; -

Strong attitudefor understanding and analysing large amounts of data from multiple sources; -

Present organized and thorough information and data appropriate for intended audience; -

Ability to be summarize and be concise; -

Provide timely and professional support to all internal/external customers and vendors; -

Plan regular self-workload in a dynamic environment where priorities can quickly change; -

SQL knowledge is mandatory while experience with Jira, Confluence and Xray is a plus; -

Team-oriented. Consults with team members and management as needed to complete assigned responsibilities; -

Comfortable working in a matrix environment; -

Fluent in Italian and English. Any additional European language is considered a plus (ideally French). What we offer: -

Dynamic organization in which development and own input is key; -

Entrepreneurial, open and informal organizational culture; -

Working together with a friendly team to achieve a good result.