Customer Solutions Account Executive (Rome or Milan)

Our Company Changing the world through digital experiences is what Adobe is all about. We give everyone, from emerging artists to global brands, everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos and apps and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. The Opportunity From the moment you wake up in the morning until you go to bed at night, consider the media you consume, the adverts you see, the apps you use, the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions was touched by an Adobe product. We have a fantastic opportunity for a Customer Solutions Account Executive to join our Sales Team based in Milan or Rome. What you’ll do

Own the entire sales strategy and execution for your key customers, including territory & account planning, pipeline & opportunity management, and forecasting. Help shape Adobe Customer Solutions into a digital marketing consultancy with end‑to‑end capabilities to propose complex digital marketing use cases. With your customers build a vision of their Digital Transformation and grow our role into that of a trusted advisor. Negotiate and contract consulting engagements with customers to implement Adobe Digital Marketing solutions, improve the business value from existing implementations, and drive the sales process until closure. Collaborate intensively with project delivery teams to facilitate the delivery of outcome‑driven engagements that maximize customer value realization and ensure customer satisfaction through the achievement of customer business goals, turning each customer into a reference.

What you’ll need to succeed

10‑15 years of experience in Sales with a focus on the services business. Strong experience in performing sales planning and pipeline management. Proven experience in negotiating engagement pricing and contractual agreements. Ability to demonstrate a comprehensive understanding and experience of value‑based selling and contracting to large enterprises. Developing and maintaining strong relationships at both C‑level and functional levels. The highest work standards and structured methodologies. Ability to multi‑task within tight time frames and rapidly amend plans and tactics in response to changes in priority or situation. Detailed planning and control skills. Using internal resources and business partners to provide solutions to customers’ challenges. Fluency in both Italian and English is mandatory.

Additionally we would like to see

Deep understanding of digital marketing or adjacent domains (e.g., CRM, E‑Commerce) and the ability to leverage AI and agentic AI innovations to accelerate and scale customer outcomes. Extensive and proven experience (Engagement Management, Project Management, Consulting Management). Proactive individual with a can‑do attitude who focuses and commits.

Key Skills Business Development, Customer Service, Revenue Growth, ABC Analysis, Account Management, Communication, CRM, Excel, Salesforce, PMP, Customer Relationships, Business Relationships, Sales Goals, Sales Process, CPA Employment Information Employment Type : Full‑Time Experience: years Vacancy: 1 EEO Statement Adobe is an equal‑opportunity employer. We hire talented individuals regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included they can be more creative, innovative and successful. This is what it means to be Adobe For All. Accessibility Statement If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please email or call. #J-18808-Ljbffr