IT Support Specialist

Location, Type, Skill, Responsibilities & More

IT Support Specialist

Location

(Perugia & Piacenza) Italy

Type

Dispatch, On-site

Hours

10-20 hours per week

Skills

BCIC Swiss GmbH | Best Connect International Company is looking for a "IT Support Specialist Dispatch on-site" in ITALY .

Responsibilities

- Provide first- or second-level contact and problem resolution for customer issues.

- Work with third-party vendors to remediate complex AV issues as needed.

- Provide timely communication on issue status and resolution.

- Maintain ticket updates for all reported incidents.

- Install, upgrade, support, and troubleshoot Windows OS, Mac OS & Microsoft Office. Cisco Jabber is another authorized desktop application.

- Install, upgrade, support, and troubleshoot printers and computer hardware.

- Performs general preventative maintenance tasks on computers, laptops, and printers.

- Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.

- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Requirements

- Must hold a valid work permit in Italy.

- Several years of professional experience in the field of IT support.

- Fluency in English.

Salary

Negotiable

Apply Now

fahmida.tithi@bcic-swiss.com

Apply Now!

Recruiter

Fahmida Ahmed Tithi Junior Recruiter fahmida.tithi@bcic-swiss.com Linkedin

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