Associate, ML Data Operations, GO-AI Operations

Overview

Job title: Associate, ML Data Operations, GO-AI Operations

Job ID: 3183660 | ADCI - Maharashtra - D80

This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions is supporting the fulfillment centers in maintaining inventory accuracy.

Responsibilities

- Watch video of stowing actions at a fulfillment center, understand it thoroughly, and use human judgment with tools to indicate the activity captured in the video. - Verify or mark the location of products through a tool while maintaining high accuracy to support stow quality. - Perform precise and thorough video/image audits with high accuracy and speed to aid defect reduction (operational role). - Consume several hundred videos per shift and provide responses focusing on accuracy (quality), speed (productivity), and acceptable practices. - Maintain dedicated workspace and adhere to security requirements for associates working from home (dedicated table, chair, lighting; data not accessible by others). - Work in non-tech contract role for 6 months; audit image/video/text-based jobs; identify details from blurry videos; maintain attention and focus on screen; work toward incremental targets on quality and productivity. - Be willing to work in rotational shifts (including night shifts), remote teams, and be a strong team player. - Readiness to come to office for a few days when required; switch on laptop camera during virtual meetings.

What to expect

A day in the life: 24x7 environment with 9 hour shifts, including pre-scheduled breaks. Shift timings may change every 3-4 months. Night shift allowance provided per Amazon policy.

Weekly offs: Rotational two-consecutive days off (5-day work week) or as per business discretion.

About the team

Data Auditing Operations team provides human support to Amazon Fulfillment facilities to enable hands-free active stowing through visual audits on videos/images. Videos are typically 15-20 seconds and are reviewed by associates to provide information on products stored at fulfillment centers. This process helps improve stow quality and associates will be evaluated for performance improvements/coaching.

Basic Qualifications

- Willingness to work in a non-tech role for a contract duration of 6 months - Ability to audit image/video/text-based jobs - Ability to identify details from blurry, less sharp videos and provide correct responses; high level of attention and focus on screen

Preferred Qualifications

Additional expectations: Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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