Specialista IT

We are looking for 5+ years proven experienced

IT Specialist.

The candidate will be accountable for both BAU (daily support and operation maintenance activities) and for digital trasformation projects.

Position Summary:

As an IT Specialist, you will play a key technical role in ensuring the smooth, secure, and efficient operation of the company’s ICT infrastructure. You will actively manage systems, networks, cloud environments, and end-user services, contributing to the organization’s compliance with ISO 9001:2015 and ISO 27001 standards.

Responsibilities:

Manage and maintain IT infrastructure, including servers, networks, and cloud environments Ensure the security, efficiency, and reliability of hardware, software, and network systems Monitor systems performance and proactively identify areas for improvement Administer Microsoft 365 and cloud platforms (Azure, AWS) Manage digital identities (Entra ID) and Mobile Device Management solutions (Intune) Perform regular data backups and support disaster recovery procedures Troubleshoot hardware, software, and network-related issues Manage ICT infrastructure, digital identities, and end-user devices (laptops and mobile phones) Collaborate with external vendors and service providers for technical support and service delivery Support compliance activities related to ISO 9001:2015 and ISO 27001 Stay updated on cybersecurity best practices and data protection regulations Provide technical reporting and updates to the CISO regarding ongoing activities and projects

Study & Qualifications:

Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field. In-depth knowledge of IT infrastructure, cloud solutions, and cybersecurity best practices. Familiarity with ISO 9001:2015 and ISO 27001 standards. ITIL certification and/or PMP/Prince2 Strong leadership and team management skills. Outstanding communication skills, both written and verbal.

Hard Skills:

Proficiency in operating systems (Windows, macOS, Linux) Microsoft 365 administration Server and network infrastructure monitoring tools and principles ITIL / ITSM / COBIT-based infrastructure administration procedures Solid understanding of ICT and Information Security standards and tools Strong knowledge of cloud environments (Azure, AWS) Experience with digital identity management (Entra ID) and MDM (Intune) Knowledge of networking concepts and protocols Experience with server administration and virtualization technologies Strong troubleshooting capabilities Fluent English (written and spoken)

Soft Skills: Excellent customer service and communication skills. Ability to prioritize and manage multiple tasks. Attention to detail and accuracy. Problem-solving and analytical skills. Adaptability to changing technology and user needs.