Warehouse Manager-Mandarin speaking

Position:

Warehouse Manager-Italy

Location:

Italy (On-site)

About the Role: We are looking for an experienced Warehouse Manager to lead and optimize our warehouse operations in Italy. This role is responsible for end-to-end warehouse management, team leadership, inventory control, and continuous improvement to support business growth in the European market.

Key Responsibilities:

Manage daily warehouse operations including inbound, storage, picking, packing, and outbound shipping to ensure accuracy and on-time fulfillment

Develop, implement, and continuously improve warehouse SOPs and operational standards

Oversee inventory management, ensuring stock accuracy through cycle counts and periodic physical inventories

Lead, train, and develop the local warehouse team; manage staffing, scheduling, and performance

Ensure full compliance with local labor laws, health & safety regulations, and warehouse security standards

Collaborate closely with HQ supply chain, logistics, and customer service teams to resolve operational issues

Manage relationships with local carriers and logistics partners; monitor delivery performance and exceptions

Track, analyze, and report warehouse KPIs, driving cost control and operational efficiency improvements

Qualifications:

Bachelor’s degree in Logistics, Supply Chain, or a related field, or equivalent practical experience

Minimum 5 years of warehouse or logistics management experience; EU or overseas warehouse experience is a plus

Strong knowledge of warehouse operations, inventory control, and process optimization

Hands-on experience with WMS and strong data analysis skills (Excel or similar tools)

Excellent leadership, communication, and cross-functional collaboration skills

Ability to thrive in a fast-paced, growth-oriented environment

Language Requirements:

Chinese and Italian can be used as working languages; proficiency in English is a plus.

Nice to Have:

Experience in e-commerce, cross-border logistics, or third-party fulfillment centers

Familiarity with Italian logistics networks and regulatory requirements

Proven experience in warehouse setup, scaling, or operational improvement projects

What We Offer:

Competitive salary package based on experience

Long-term career development opportunities within an international organization

A collaborative, results-driven, and multicultural working environment

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