Sales Development Representative

Company Description

CXC (cxccare.com) is a dynamic leader in providing world-class Customer Experience (CX) solutions. We help businesses scale by delivering exceptional support and strategic operational services. As we expand our global footprint, we are looking for tech-savvy, results-driven professionals to join our international team and help us connect with forward-thinking companies worldwide.

Role Description

This is a full-time

100% Remote

role for a

Sales Development Representative (SDR) . The Sales Development Representative will be responsible for the entire top-of-the-funnel engine: from technical lead scraping and list building to managing the initial stages of the sales process. Your mission is to identify high-potential business opportunities, reach out to prospects through multi-channel campaigns (Email, LinkedIn, and Phone), and maintain effective communication to secure qualified appointments for our sales team. You will work closely with the leadership to ensure a consistent flow of new business opportunities.

Responsibilities

Lead Scraping & Mining:

Use advanced tools (Apollo, Sales Navigator, PhantomBuster, etc.) to extract and verify high-quality B2B leads. List Management:

Build, segment, and clean prospecting lists to ensure high deliverability and relevance. Multi-Channel Outreach:

Design and execute automated cold email sequences and LinkedIn outreach. Pitching & Qualifying:

Engage prospects via LinkedIn and cold calls to deliver a compelling value proposition and overcome objections. Meeting Setting:

Consistently hit monthly targets for booked appointments/SQLs.

Qualifications

Inside Sales & Sales:

Proven track record of meeting or exceeding sales targets. Lead Generation:

Deep experience in Lead Generation and Business Development processes, including technical scraping and automation. Communication:

Excellent verbal and written communication skills, with the ability to create immediate rapport with clients. Mindset:

Proactive mindset with strong problem-solving abilities and a goal-oriented, resilient approach. Tech Stack:

Familiarity with CRM tools and sales software (e.g., Instantly, Lemlist, CRM management) is a must. Independence:

Ability to work independently in a remote setting while remaining a collaborative team player. Languages:

Native or professional fluency in

Italian

and high-level proficiency in

English (C1/C2) . These are essential for managing our core markets. Knowledge of

French, Spanish, or German

is a significant advantage.

What We Offer

Flexibility:

A 100% remote position with a focus on output, not hours. Compelling Compensation:

A competitive base salary + commission plan on targets Advanced Tools:

Access to the best-in-class automation and sales intelligence software. Growth:

The opportunity to grow within an international, fast-scaling company in the CX industry.