Project Operations Manager

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This range is provided by QuiCare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range QuiCare is a company leader in the development and management of

innovative projects, integrated solutions, and services to support chronic patients and their families.

QuiCare works with leading

pharmaceutical companies

to design and deliver complex healthcare services, including

Patient Support Programs, Digital Health solutions and operational models supporting patient care and therapy adherence.

We put our

heart, soul, and skills into making a difference for people. Working together to push the boundaries, we blend the best of our talents to unlock innovation.

Will you join us in our pioneering adventure?

Project Operations Manager As a

Project Operations Manager , you will be responsible for the operational execution, control and continuous improvement of healthcare projects, ensuring that services are delivered according to agreed standards, timelines, SLA and KPI.

You will play a key role in transforming project designs into scalable, efficient and compliant operational services, acting as the main operational reference point for internal teams, suppliers and pharmaceutical companies.

Key responsibilities

Operational implementation and governance of QuiCare services , ensuring the effective execution of Patient Support Programs (organization and supervision of Patient-Centered remote assistance and home-based nursing services) and Home Delivery activities (coordination of pharmacies, logistics partners and riders), in line with contractual agreements and quality standards;

Coordination and management of operational resources , including internal teams and external partners (pharmacies, nurses, consultants and logistics providers), ensuring service continuity, workload balance and operational performance across all projects;

Definition and management of operational procedures and SOPs , home nursing activities, governing logistics flows, pharmacy interfaces, privacy processes and escalation models, and ensuring consistent application across the service network;

Monitoring, reporting and client interface , including tracking of SLA and KPI, preparation of periodic service and project reports, management of service reviews with pharmaceutical companies, handling of privacy and pharmacovigilance reconciliation processes, and ensuring full adherence of service delivery to agreed requirements.

Requirements

At least 4 years of experience in operations, project delivery or service management roles, preferably in healthcare, digital health or regulated environments;

University degree, preferably in Economics, Management, Engineering or related fields;

Fluent English (minimum B2 level); Italian fluency is required;

RAL range: €27,000 - €30,000, based on previous experience, plus performance-based bonus and meal vouchers;

Strong operational mindset with attention to processes, quality and service continuity;

Work on site.

Plus we like

Experience in managing operational workflows, SOPs and procedures;

Interest in healthcare services and digital health solutions;

Strong problem-solving attitude, flexibility;

Ability to work in fast-growing environments.

Benefits

A career in an ambitious, international and fast-growing consulting company;

Meritocratic, young and dynamic company;

Talented and collaborative colleagues;

Unlimited coffee.

Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91 e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Project Management

Industries: Wellness and Fitness Services

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