Electronic Data Interchange (EDI) Analyst

We are seeking a detail-oriented and technically strong

EDI Analyst

with 2–3 years of hands-on experience in Electronic Data Interchange (EDI) operations and support. The ideal candidate will be responsible for monitoring, troubleshooting, and optimizing EDI transactions to ensure seamless communication between our organization and trading partners. You will work cross-functionally with IT, supply chain, customer service, and external partners to proactively identify issues, resolve transaction failures, and improve EDI performance and reliability.

Key Responsibilities

Monitor and manage daily EDI transactions to ensure successful processing and timely delivery. Troubleshoot and resolve EDI errors related to mapping, data validation, transmission failures, and partner compliance. Analyze EDI transaction sets such as

850 (Purchase Orders), 810 (Invoices), 856 (ASNs), 997 (Functional Acknowledgements)

and others as required. Coordinate with internal ERP/WMS teams to resolve integration-related issues. Communicate directly with trading partners and third-party EDI providers to investigate and resolve transaction discrepancies. Perform EDI testing, onboarding, and partner setup independently with minimal supervision. Maintain documentation of mappings, workflows, issue logs, and SOPs. Identify recurring issues and propose process improvements or automation opportunities. Support system upgrades, format changes, and new partner implementations. Mentor junior team members or provide guidance on routine troubleshooting tasks.

Technical Skills & Experience

2–3 years of experience in EDI operations, support, or integration. Working knowledge of

ANSI X12 and/or EDIFACT standards . Experience handling common transaction sets (850, 810, 856, 940, 945, etc.). Hands-on experience with EDI platforms such as

SPS Commerce, Cleo, Gentran, TrueCommerce, Boomi, or similar tools . Understanding of EDI mapping, translation, and communication protocols (AS2, FTP/SFTP, VAN). Experience with ERP or supply chain systems integration (SAP, Oracle, NetSuite, etc.). Familiarity with data formats such as

XML, JSON, CSV, flat files . Comfortable working with SQL queries for basic data validation (preferred but not mandatory). Experience using ticketing systems (Jira, ServiceNow, Zendesk, etc.).

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Business Systems, Supply Chain, or related field (or equivalent practical experience). Strong analytical and root-cause problem-solving skills. Ability to manage multiple issues in a fast-paced operational environment. Excellent written and verbal communication skills. Strong documentation and process orientation.

Preferred Attributes

Exposure to retail, logistics, or supply chain environments. Experience in EDI partner onboarding and compliance management. Process improvement mindset with a focus on operational efficiency. Ability to work independently with minimal supervision.