ServiceNow Technical LEAD

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Job Title: ServiceNow Technical

LEAD Location: PAN INDIA Work Mode: Hybrid Mode Experience: 8+years (5+ years Relevant) Job Type: Contract to hire (C2H) Notice Period: - Immediate joiners.

Required Experience & Qualifications: ServiceNow Technical Lead • 10 to 11 years working with ServiceNow platform in enterprise-wide, multi-tier ServiceNow production environment • Atleast 9 to 12 years of experience in the IT Industry Experience Roles & Responsibilities: • Must be strong in ServiceNow Backend, Integrations, Flow designer, Entity Mapping, Table design, Data modelling, Data Fabrics, Kafka Integration • Hands-on experience in implementing ITSM and Platform, CMDB, Discovery, other ServiceNow modules & related customizations • Basic understanding and ability to script automated processes. Agile Scrum methodology Experience • Solid knowledge of JavaScript, HTML, CSS • Experience in managing projects including implementation of ITSM and Platform, CMDB, Discovery, other ServiceNow modules & related customizations • Provides Track / Team leadership to execute the platform vision • Provide Solutions, talk to business, come out with Architecture design • Must participate in build activities and conduct peer reviews and technical validation • Document technical details and release notes • Work on bug fixes and core platform developments • Get the work done by team members • Supports resource planning, release planning, and provides guidance to project build teams • Act as primary point of contact for customer resources, project activities, and escalations • Plan project scope and establishes measurable goals • Establish the project’s timelines and manage the project • Attend project governance meetings and scrum meetings • Facilitate activities through training, testing, go-live, and post go-live support Certifications : • ServiceNow Administration certification • ServiceNow Implementation Specialist Certification (ITSM)