Quality Analyst - Design Team

About the Company

Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through

customization.

While our advanced technology and customer focus are certainly our salient attributes, our true strength comes from our team of 1800+ people. We are seeking exceptional talent across the board to join us in our exciting growth journey.

For more about Group Bayport, please visit

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Designation – Quality Analyst – Design Team

Department - Quality & Process Excellence / Design Operations

Location - Ahmedabad

About the Role

The Quality Analyst – Design will be responsible for evaluating the quality of design outputs through structured audits, generating actionable insights, and driving compliance to design standards, customer requirements, and brand guidelines. The role focuses on improving first-time-right designs, reducing rework, and enhancing customer experience through data-driven quality interventions.

Key Responsibilities

Quality Audits & Evaluation

- Conduct end-to-end quality audits of design deliverables across products and categories. - Assess designs against defined quality parameters such as accuracy, brand compliance, customization adherence, and customer instructions. - Identify defects, error patterns, and systemic gaps impacting customer experience.

Insights & Reporting

- Analyse audit data to identify trends, themes, and root causes of defects. - Create insightful reports and dashboards highlighting risk areas, improvement opportunities, and compliance gaps. - Share actionable insights with Design Leads, Coaches, and Operations teams to drive corrective actions.

Compliance & Governance

- Ensure adherence to design SOPs, style guides, and quality benchmarks. - Monitor compliance scores and flag repeated non-compliance or high-risk behaviors. - Support calibration exercises to maintain audit consistency and fairness.

Stakeholder Collaboration

- Partner with Design Team Leads, Trainers, and Process Excellence teams to drive quality improvement initiatives. - Participate in feedback and coaching discussions to explain audit outcomes clearly and constructively. - Support implementation of quality action plans and track effectiveness.

Continuous Improvement

- Contribute to enhancement of quality frameworks, audit checklists, and sampling strategies. - Identify opportunities to improve audit effectiveness through risk-based and theme-based audits. - Support training needs identification based on audit findings.

Required Skills & Competencies

Technical Skills

Strong working knowledge of Adobe Photoshop and Adobe Illustrator (mandatory).

Ability to review and evaluate professional design outputs with attention to detail.

Understanding of print-ready design requirements is an added advantage.

Communication Skills

Excellent verbal and written communication in English.

Ability to articulate quality findings, insights, and recommendations clearly and confidently.

Skilled in providing balanced, factual, and improvement-focused feedback.

Analytical & Behavioral Skills

Strong analytical mindset with an eye for patterns and trends.

High attention to detail and strong quality orientation.

Ability to challenge non-compliance objectively while maintaining positive stakeholder relationships.

Comfortable working with data, reports, and dashboards.

Education & Experience

Graduate in Design, Fine Arts, Multimedia, or any related field (preferred).

1–3 years of experience in Design related roles (experience in printing/e-commerce/design operations is a plus).

Exposure to quality frameworks or audit methodologies will be an advantage.